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- Tasks: Drive a 3.5 tonne van, collect and deliver parcels while ensuring customer satisfaction.
- Company: Join DPD UK, a leading parcel delivery company with a focus on sustainability and innovation.
- Benefits: Enjoy perks like holiday trading, free life assurance, health services, and discounted shopping.
- Why this job: Be the face of DPD, work independently, and develop your career in a supportive environment.
- Qualifications: Must have a full UK driving licence and experience, plus a commitment to excellent customer service.
- Other info: Flexible shifts available, including weekends; opportunity for career growth within a dynamic company.
The predicted salary is between 27360 - 31200 £ per year.
Company Description
- Contract Type:Permanent Full Time
- Working Hours Per Week:40 Hours Per Week
- Salary: £13.00ph – Overtime paid at enhanced rate
- Location:DPD Middleton Depot -Unit 2, Satellite Park, Middleton, Oldham, M24 1RU
- Shift Pattern:Various Shift Pattern (Weekend work included)
- Hours of Work:08:30 – 17-00
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
As a Collection and Delivery Driver for DPD, you\’ll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot, where you\’ll be responsible for efficiently loading parcels onto your 3.5 tonne van
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
- Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability
This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD\’s reputation for excellence in the logistics industry.
Qualifications
What we\’re looking for:
To be considered for the role you must have:
Held a full UK driving licence and had regular driving experience for 12 months or more
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry parcels weighing up to 25kg/ 30kg
- Possess excellent time management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today
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Collection and Delivery Driver - 3.5 Tonne employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Familiarise yourself with DPD's core values: Honesty, Respect, Passion, Flexibility, Caring, and Accountability. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Showcase your knowledge of local roads and geography. Consider preparing a brief overview of your familiarity with the area around the Middleton Depot, as this will highlight your ability to manage routes effectively.
✨Tip Number 3
Emphasise your customer service skills during conversations. Share specific examples of how you've gone above and beyond for customers in past roles, as this aligns perfectly with DPD's commitment to exceptional service.
✨Tip Number 4
Be prepared to discuss your experience with handling parcels and operating vehicles safely. Highlight any relevant training or certifications you have, as well as your ability to adapt to various weather conditions while maintaining safety.
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience, customer service skills, and any previous roles that demonstrate your ability to work independently and manage time effectively. Use keywords from the job description to align your experience with what DPD is looking for.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to DPD's reputation for excellence in logistics.
Showcase Relevant Skills: Highlight your ability to handle physical tasks, such as lifting and loading parcels, and your familiarity with local roads. Emphasise your problem-solving skills and flexibility, which are crucial for adapting to changing delivery conditions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a role that involves accurate parcel handling and delivery.
How to prepare for a job interview at DPD Group UK
✨Show Your Customer Service Skills
As a Collection and Delivery Driver, you'll be the face of the company. Be prepared to discuss your previous customer service experiences and how you handle difficult situations. Highlight your ability to remain calm and professional while ensuring customer satisfaction.
✨Demonstrate Your Driving Experience
Make sure to emphasise your driving history and any relevant qualifications. Discuss your familiarity with 3.5 tonne vehicles and your understanding of road safety regulations. This will show that you are responsible and capable of handling the vehicle safely.
✨Prepare for Route Management Questions
Expect questions about how you would manage your delivery schedule and adapt to changing conditions. Share examples of how you've successfully navigated routes in the past, especially under time constraints or adverse weather conditions.
✨Emphasise Teamwork and Flexibility
Collaboration is key in this role. Be ready to talk about your experience working as part of a team and how you adapt to different situations. Highlight your flexibility and willingness to go above and beyond to ensure smooth operations.