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- Tasks: Drive a 3.5 tonne van, collect and deliver parcels with exceptional customer service.
- Company: Join DPD UK, a leading parcel delivery company focused on sustainability and innovation.
- Benefits: Enjoy competitive pay, holiday trading, health services, and discounts at hundreds of retailers.
- Why this job: Be the face of DPD, enjoy a dynamic work environment, and grow your career with us.
- Qualifications: Must have a full UK driving licence and experience, plus a commitment to great customer service.
- Other info: Flexible hours, supportive team culture, and opportunities for development and promotion.
The predicted salary is between 30000 - 35000 £ per year.
As a Collection and Delivery Driver for DPD youll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot where youll be responsible for efficiently loading parcels onto your 3.5 tonne van
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van adhering to all traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Promptly reporting any delivery issues vehicle problems or customer concerns to your supervisor
- Maintaining a clean and organised van conducting daily vehicle checks and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty Respect Passion Flexibility Caring and Accountability
This role requires a strong commitment to customer service attention to detail and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPDs reputation for excellence in the logistics industry.
Qualifications
What we’re looking for:
To be considered for the role you must have:
- Held a full UK driving licence and had regular driving experience for 12 months or more
- Recognise the value of providing great customer service
- Can work to deadlines are flexible and always go above and beyond
- Are friendly approachable positive resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift load and carry parcels weighing up to 25kg / 30kg
- Possess excellent time management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
Additional Information
About our benefits:
We recognise that our people are at the heart of our business without them we wouldnt be able to deliver our award-winning service to millions of customers across the country each day. Its important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today
Remote Work
No
Employment Type
Full-time
Key Skills
Restaurant Experience, Talent Management, Customer Service, Communication skills, Basic Math, Box Truck Experience, Commercial Driving, Delivery Driver Experience, Driving, Heavy Lifting, Cash Handling, Writing Skills
Experience
years
Vacancy
1
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Collection and Delivery Driver 3.5 Tonne employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver 3.5 Tonne
✨Tip Number 1
Familiarise yourself with DPD's core values: Honesty, Respect, Passion, Flexibility, Caring, and Accountability. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Highlight your customer service experience. As a Collection and Delivery Driver, you'll be the face of DPD, so share specific examples of how you've gone above and beyond to ensure customer satisfaction in past jobs.
✨Tip Number 3
Showcase your knowledge of local roads and geography. Being able to navigate efficiently is crucial for this role, so mention any relevant experience or familiarity with the area during discussions.
✨Tip Number 4
Prepare to discuss your ability to handle physical demands and multi-tasking. Be ready to explain how you've managed similar responsibilities in previous positions, especially when it comes to lifting and loading parcels.
We think you need these skills to ace Collection and Delivery Driver 3.5 Tonne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience, customer service skills, and any previous roles that demonstrate your ability to work independently and manage time effectively. Use keywords from the job description to align your experience with what DPD is looking for.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to DPD's reputation for excellence in logistics.
Highlight Relevant Skills: Emphasise your ability to lift and carry parcels, your knowledge of local roads, and your experience with handheld devices. These are crucial for the Collection and Delivery Driver role, so make sure they stand out in your application.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at DPD Group UK
✨Showcase Your Customer Service Skills
As a Collection and Delivery Driver, you'll be the face of the company. Be prepared to discuss your previous experiences in customer service and how you handled challenging situations. Highlight your ability to remain friendly and professional under pressure.
✨Demonstrate Your Driving Experience
Make sure to emphasise your driving history, especially if you've held a full UK driving licence for over 12 months. Be ready to talk about your familiarity with local roads and any relevant driving experience that showcases your ability to manage routes effectively.
✨Emphasise Your Problem-Solving Skills
The role requires quick thinking and adaptability. Prepare examples of times when you've had to solve problems on the spot, whether it's dealing with delivery issues or unexpected changes in your schedule. This will show your potential employer that you're resourceful and can handle the fast-paced environment.
✨Be Ready for Practical Questions
Expect questions related to vehicle maintenance and safety. Brush up on your knowledge of daily vehicle checks and traffic laws. Being able to discuss how you ensure the safe operation of your van will demonstrate your commitment to safety and responsibility.