At a Glance
- Tasks: Drive a 3.5 tonne van, collect and deliver parcels with exceptional customer service.
- Company: Join DPD UK, a leading parcel delivery company focused on sustainability and innovation.
- Benefits: Enjoy competitive pay, holiday trading, health services, and discounts at hundreds of retailers.
- Other info: Flexible hours, supportive team culture, and opportunities for development and promotion.
- Why this job: Be the face of DPD, enjoy a dynamic work environment, and grow your career with us.
- Qualifications: Must have a full UK driving licence and experience, plus a commitment to great customer service.
The predicted salary is between 30000 - 35000 £ per year.
As a Collection and Delivery Driver for DPD youll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot where youll be responsible for efficiently loading parcels onto your 3.5 tonne van
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van adhering to all traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Promptly reporting any delivery issues vehicle problems or customer concerns to your supervisor
- Maintaining a clean and organised van conducting daily vehicle checks and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty Respect Passion Flexibility Caring and Accountability
This role requires a strong commitment to customer service attention to detail and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPDs reputation for excellence in the logistics industry.
Qualifications
What we’re looking for:
To be considered for the role you must have:
- Held a full UK driving licence and had regular driving experience for 12 months or more
- Recognise the value of providing great customer service
- Can work to deadlines are flexible and always go above and beyond
- Are friendly approachable positive resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift load and carry parcels weighing up to 25kg / 30kg
- Possess excellent time management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
Additional Information
About our benefits:
We recognise that our people are at the heart of our business without them we wouldnt be able to deliver our award-winning service to millions of customers across the country each day. Its important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum - essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today
Remote Work
No
Employment Type
Full-time
Key Skills
Restaurant Experience, Talent Management, Customer Service, Communication skills, Basic Math, Box Truck Experience, Commercial Driving, Delivery Driver Experience, Driving, Heavy Lifting, Cash Handling, Writing Skills
Experience
years
Vacancy
1
Collection and Delivery Driver 3.5 Tonne in Barking employer: DPD Group UK
DPD UK is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary, enhanced benefits, and a supportive work culture. Located in Barking, our team enjoys a stable job with opportunities for career advancement, all while being part of a company committed to sustainability and customer satisfaction. Join us to be part of a dynamic environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Collection and Delivery Driver 3.5 Tonne in Barking
✨Get to Know Your Local Delivery Scene
Check out local delivery and logistics communities online, like forums or Facebook groups. You can pick up insider tips, learn about local job openings, and possibly uncover hidden gems before they even get advertised!
✨Consider Seasonal Trends
Delivery services often ramp up during holidays or big sales events. Keep an eye out for those seasonal job spikes! Even if you’re looking for a full-time role, this is a great way to get your foot in the door at companies like DPD Group UK.
✨Network with Delivery Pros
Try reaching out directly to people who work in delivery services, maybe connect with a driver or warehouse manager on LinkedIn. Ask them about their experience at companies like DPD Group UK and see if they know of any open positions or upcoming recruitment events.
✨Apply Directly Through Our Website
Don't forget to hit up the careers section on our website for positions at DPD Group UK. Applying directly can sometimes give you a better chance to stand out and show your enthusiasm for working in mail and parcel delivery services.
We think you need these skills to ace Collection and Delivery Driver 3.5 Tonne in Barking
Some tips for your application 🫡
Highlight Your Driving Experience:In the mail and parcel delivery industry, having a clean driving record and a bit of driving experience is key. Make sure to showcase any relevant driving jobs you've had and don’t forget to mention your familiarity with local routes or GPS systems. This'll show DPD Group UK that you're ready to hit the road and deliver efficiently!
Show Your Customer Service Skills:Since you'll likely be interacting with customers directly, emphasise your customer service experience in your CV. If you've worked in retail or hospitality before, highlight how you handled customer queries and complaints. This is your chance to prove to DPD Group UK that you’re not just about deliveries but also about ensuring customers are happy!
Tailor Your CV and Cover Letter:When applying for a full-time role, tweak your CV and cover letter to fit the specifics of Collection and Delivery Driver 3.5 Tonne at DPD Group UK. Include keywords from the job description and explain why you're passionate about working in delivery services. Let them know you see this as more than just a job – it’s about being part of a reliable team that keeps things moving.
Don't Skip the Logistics Knowledge:Make sure to mention any experience or knowledge about logistics processes, like tracking packages or managing deliveries. If you've got any certificates related to logistics or transportation, flaunt them! This will help you stand out as a strong candidate who understands the ins and outs of the delivery world.
How to prepare for a job interview at DPD Group UK
✨Know Your Logistics
Familiarise yourself with the logistics industry, especially trends or challenges in mail and parcel delivery services. Be ready to discuss how you would handle issues like package tracking, delivery times, or customer service scenarios.
✨Safety First: Discuss Protocols
Since safety is super important in the delivery sector, be prepared to talk about safety protocols you’ve followed in past roles. Even if you don't have direct experience, demonstrating an understanding of safe handling and delivery practices can set you apart.
✨Show Us Your Customer Service Skills
One of the key aspects of delivery services is interaction with customers. Be prepared to showcase examples of how you’ve maintained excellent customer service, resolved complaints, or ensured that clients were satisfied with their deliveries.
✨Demonstrate Reliability and Time Management
As this is a full-time role, emphasise your reliability and time management skills. Think of specific instances where you managed your time effectively, perhaps while juggling multiple deliveries or meeting tight deadlines—these are the kind of stories that resonate well!
