DPD is recruiting a Customer Service Advisor to support internal and external customers with parcel collection and delivery queries, PODs, and dispute resolution. You will work closely with Drivers, Shift Managers and Operations Managers to provide proactive solutions and ownership of issues.
You should have solid experience in fast-paced customer service, excellent communication, and strong administration skills with MS Office.
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Customer Service Advisor: Fast-Paced Parcel Support & Resolution in City of London employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.