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- Tasks: Ensure safety and security by monitoring CCTV and conducting thorough investigations.
- Company: Join DPD, the UK's leading sustainable delivery company with a strong ethical culture.
- Benefits: Enjoy competitive salary, free uniform, health kiosks, and never work on your birthday!
- Why this job: Be part of a dynamic team making a real impact in security and customer service.
- Qualifications: Previous security experience preferred; training provided for motivated candidates.
- Other info: Great career progression opportunities in a supportive and inclusive environment.
The predicted salary is between 37000 - 37000 £ per year.
Contract Type: Permanent
47.5 Hours Per Week
Salary: £37000 plus London Weighting Allowance
Location: DPD London Docklands - Twelvetrees Crescent, London E3 3JG
Days of Work: Monday - Friday
Hours of Work: 21:00 - 07:00
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 company and a Disability Confident Employer.
Our Central Security Manager is looking to recruit an experienced CCTV Investigator (Security Officer internally) to join their highly skilled team. Effective security plays a vital role within the DPD UK Operation, given the nature of our business and our commitment to providing outstanding customer service. Security within the business also extends to the requirement to ensure that our employees and property are safeguarded at all times.
Responsibilities:- Ensuring safety and security of our building and assets by carrying out all duties in full adherence of site Assignment Instructions, Daily KPI’s and daily Security job cards.
- Writing complete and accurate Incident Reports and taking appropriate action as required on all reports.
- Claim Reduction - Investigate missing packages via CCTV & the DPD Internal Tracking system in order to determine area of concern/loss.
- Working as part of a team to deliver excellent security and customer service.
- Coordinating activities between contractors, employees and visitors.
- Liaising with emergency services and other third-party organisations.
- Conduct periodic testing of Fire Alarm, CCTV systems, Door Access and Shutter Security.
- Monitoring CCTV, Access Control System, and thermal monitoring systems.
- Uploading and maintaining Facial Recognition system on a daily basis.
- Conducting Vehicle Gatehouse duties.
- Answering calls and supporting the DPD Security Supervisor with any requested duties / tasks.
- Managing an airport style search area, completing full searches of all staff and visitors as they leave the building.
- Targeted searches of staff and trailers within the hub.
- Internal & external foot patrols.
- Incident support and management.
As the successful candidate, previous security experience would be preferred but training will be provided. We would welcome applications from candidates with armed forces, prison service or police experience.
Being a confident IT user is critical in this role as some of the IT systems you will be using will include; CCTV, Online Visitor Booking system, facial recognition plus the creation and completion of written reports. Use of Google docs, Google sheets, Google slides and any other innovation.
Strong communication skills, both written and verbal, are critical to succeed in this role as are excellent interpersonal skills as you will be dealing with members of the public, staff and visitors on a daily basis. You will be someone with a responsible and trustworthy attitude who takes pride in your day to day work.
We will also expect you to have:
- The ability to use initiative and follow procedures and guidelines.
- Strong analytical and problem-solving skills.
- A professional appearance and attitude at times.
- Flexibility towards working hours as working hours are varied to support operational needs.
- Flexibility towards working between the three East Midlands Hub facilities.
- Proactive and supportive team player.
Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.
Benefits:About our benefits: We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Free Uniform
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite car parking for all employees
- Health Kiosks visiting every location
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
CCTV Investigator employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Investigator
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at DPD. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your CCTV knowledge and incident reporting skills. Show us you know your stuff and can handle the tech side of things!
✨Tip Number 3
Be ready to demonstrate your problem-solving skills during the interview. Think of examples where you've tackled challenges head-on, especially in security or team settings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the DPD family.
We think you need these skills to ace CCTV Investigator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in security roles. We want to see how your background aligns with the CCTV Investigator position, so don’t hold back on showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about security and how you embody our core values at DPD. Keep it concise but impactful – we love a good story!
Show Off Your IT Skills: Since this role involves using various IT systems, make sure to mention your proficiency with tools like CCTV and Google Docs. We’re looking for someone who can hit the ground running, so highlight any relevant tech experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at DPD!
How to prepare for a job interview at DPD Group UK
✨Know Your CCTV Systems
Familiarise yourself with the types of CCTV systems and technologies mentioned in the job description. Be ready to discuss your experience or knowledge about monitoring, incident reporting, and facial recognition systems. This shows you’re not just a fit for the role but also genuinely interested in the technical aspects.
✨Demonstrate Strong Communication Skills
Since you'll be dealing with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will highlight your interpersonal skills and ability to work as part of a team.
✨Showcase Your Problem-Solving Abilities
Think of specific instances where you've had to analyse a situation and come up with a solution, particularly in security contexts. Being able to demonstrate your analytical skills will reassure the interviewers that you can handle the responsibilities of the CCTV Investigator role.
✨Align with DPD's Core Values
Research DPD’s core values: Passion, Respect, Honesty, Flexibility, Hard Work, and Accountability. Prepare to discuss how you embody these values in your work ethic and past experiences. This alignment will show that you’re not just looking for a job, but a place where you can contribute positively to the company culture.