DPD Group UK in Burgess Hill is seeking a customer service advisor to support internal and external customers with parcel collection or delivery. You will collaborate with Drivers, Shift Managers and Operations Managers to identify issues, proactively resolve them and take ownership of enquiries.
Key duties include answering delivery status queries, providing Proof of Delivery, investigating missing parcels and promoting DPD products and services.
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Parcel Delivery Customer Support Advisor in Burgess Hill employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.