At a Glance
- Tasks: Drive a 7.5 tonne vehicle, ensuring timely parcel collection and delivery.
- Company: Join DPD UK, a leader in sustainable parcel delivery and e-commerce solutions.
- Benefits: Enjoy competitive pay, holiday trading, health perks, and career development opportunities.
- Why this job: Be the face of DPD, making a real difference in customer satisfaction every day.
- Qualifications: Must have a valid 7.5T licence and a passion for great customer service.
- Other info: Dynamic work environment with opportunities for growth and promotion.
The predicted salary is between 24000 - 36000 £ per year.
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Responsibilities
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery.
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes.
- Assisting with loading and unloading parcels at the depot and customer locations.
- Managing a daily schedule of approximately 50-60 stops in your designated area.
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items.
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift.
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle.
- Conducting daily vehicle inspections and reporting any maintenance issues promptly.
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot.
- Resolving customer queries and concerns professionally and efficiently.
- Adapting to changing weather conditions and adjusting your delivery approach accordingly.
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution.
- Maintaining a clean and presentable appearance, as you represent DPD to our customers.
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD's reputation for excellence in parcel delivery.
Qualifications
- A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation.
- A clean driving record with no more than 3 penalty points.
- At least 1 year experience driving 7.5 tonne vehicles or similar.
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service.
- Can work to deadlines, are flexible and always go above and beyond.
- Are friendly, approachable, positive, resourceful and professional.
- Are able to multi-task and problem solve.
- Have the ability to lift, load and carry heavy items up to 25kg.
- Possess excellent time management and organisational skills.
- Have a good knowledge of local road networks and traffic patterns.
- Can work well under pressure and maintain a calm demeanour in challenging situations.
- Are comfortable using handheld devices and basic computer software.
- Are physically fit and able to handle the demands of a physically active job.
- Have a strong commitment to health and safety practices.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.
Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading.
- Enhanced maternity and paternity package.
- Free life assurance of 4 x salary on joining the pension scheme.
- Unum Help@Hand - essential health and wellbeing services for you and eligible family members.
- Health Kiosks visiting every location.
- Vitality at Work.
- Free On Site Parking.
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping.
- Milestone Days off to celebrate with your family and friends.
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses.
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
7.5 Tonne Collection and Delivery Driver in Burgess Hill employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collection and Delivery Driver in Burgess Hill
✨Tip Number 1
Get to know DPD's values and mission. When you walk into that interview, show us how your personal values align with ours. We love candidates who are passionate about customer service and sustainability!
✨Tip Number 2
Practice your driving skills and be ready to discuss your experience with 7.5 tonne vehicles. We want to hear about your routes, challenges, and how you’ve handled them. Confidence behind the wheel is key!
✨Tip Number 3
Be prepared to demonstrate your problem-solving skills. Think of examples where you've had to adapt quickly or resolve customer issues on the spot. We appreciate a calm demeanour under pressure!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for great talent to join our team!
We think you need these skills to ace 7.5 Tonne Collection and Delivery Driver in Burgess Hill
Some tips for your application 🫡
Show Off Your Driving Skills: Make sure to highlight your experience with 7.5 tonne vehicles in your application. We want to see that you’ve got the right qualifications and a clean driving record, so don’t hold back on showcasing your driving prowess!
Customer Service is Key: As a driver, you’ll be the face of DPD for our customers. Share examples of how you’ve provided exceptional service in the past. We love candidates who can demonstrate their friendly and professional approach!
Be Organised and Flexible: We’re looking for someone who can manage a busy schedule with ease. In your application, mention any experiences where you’ve successfully juggled multiple tasks or adapted to changing situations. It shows us you can handle the pressure!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DPD Group UK
✨Know Your Routes
Familiarise yourself with the local road networks and traffic patterns in your designated area. This will not only help you answer questions about your driving experience but also show that you're proactive and prepared for the role.
✨Customer Service Focus
Prepare examples of how you've provided exceptional customer service in previous roles. DPD values great customer interactions, so be ready to discuss how you handle queries and resolve issues professionally.
✨Safety First
Brush up on road safety regulations and company policies related to driving a 7.5 tonne vehicle. Being able to articulate your commitment to health and safety practices will demonstrate your professionalism and reliability.
✨Show Your Flexibility
Be ready to discuss how you adapt to changing conditions, whether it's weather-related or schedule changes. Highlighting your ability to remain calm under pressure and manage multiple tasks will resonate well with the interviewers.