DPD Group UK is seeking a Customer Service Advisor for a 6-month fixed term contract at the Birmingham site. You will handle customer inquiries related to parcel collection and delivery, coordinate with drivers and operations staff to resolve issues, and ensure accurate POD provisioning and delivery status updates.
The role requires proven fast-paced customer service experience, excellent communication, and strong administration skills.
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Parcel Customer Service Advisor - 6 Month FTC in Birmingham employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
