Apprentice Information Governance Assistant

Apprentice Information Governance Assistant

Apprenticeship 50000 - 57186 £ / year (est.) No working from home possible
DPD Group UK

At a Glance

  • Tasks: Support the Data Protection Officer and team in ensuring compliance with data protection regulations.
  • Company: Join DPD, a leading delivery service known for its commitment to data protection.
  • Benefits: Enjoy competitive pay, holiday trading, and discounts at hundreds of retailers.
  • Other info: Opportunities for growth and development in a supportive environment.
  • Why this job: Kickstart your career in data protection while gaining valuable professional experience.
  • Qualifications: 4 GCSEs at grade 5 or above and a strong interest in data protection.

The predicted salary is between 50000 - 57186 £ per year.

Job Description

Purpose of Position

This apprenticeship role is focused on gaining professional experience, on-the-job training, and development in information governance.

You will support the DPO and Data Protection Team in ensuring that DPD is compliant with data protection regulations, primarily the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Data (Use & Access) Act 2025 and other related laws.

  • Key Tasks/Areas of Responsibility
  • Develop professional communication skills by acting as a first point of contact for internal and external stakeholders at all levels, including the CEO, Directors, data subjects, and third-party partners, regarding data protection inquiries.
  • Learn to provide administrative support to the DPO and the Data Protection Team in the delivery of the Information Security & Privacy Framework work programme.
  • Develop the ability to influence and engage with business stakeholders at all levels, helping to embed a culture of data protection awareness and accountability throughout the organisation.
  • Develop an awareness of emerging technologies and digital initiatives within DPD UK, supporting the DPO in assessing potential privacy impacts and ensuring innovation aligns with our data protection commitments.
  • Learn and understand what a Record of Processing Activities (ROPA) is, while assisting with the maintenance and progression of ROPAs by liaising with various functions within DPD UK.
  • Provide administrative support in ensuring that all Records of Processing Activities (ROPAs) are up to date and have accurate retention periods.
  • Develop an understanding of and assist with the coordination of DPD UK’s information security and data protection training programmes.
  • Provide administrative support and assist with coordinating and monitoring information security and data protection training programmes for the organisation and specialised roles or functions with key data protection responsibilities.
  • Learn to support the creation and publication of regular data protection communications for internal stakeholders.
  • Learn about Privacy Notices and support publishing them to satisfy data processing requirements for all data subjects.
  • Develop knowledge of privacy by design activities, supporting and assisting with the progression of DPIAs and due diligence checks under supervision.
  • Provide administrative support and assist with creating reports for any associated data protection topics and risks, learning how to utilise Google applications for reporting, and working with applicable stakeholders internally and externally to ensure that actions are in place to mitigate them.
  • Develop knowledge through learning about data protection and information security, while providing support, advice, and assistance to all key internal and external stakeholders in relation to these matters via the DPO inbox.
  • Gain a comprehensive understanding of DPD UK’s obligations regarding data breach incidents.

Support the monitoring and progression of any identified incidents, including drafting reports, assisting with notifications to the DPO, Senior Management, the ICO, and affected data subjects, and contributing to the tracking of remedial actions through to formal review and closure.

  • Develop an understanding of and provide support with the collation of evidence for regular reviews of DPD’s Information Security & Privacy policies, procedures, and other formal documents that contain requirements for compliance with data protection legislation, ISO27001, and ISO27701.
  • Develop an understanding of and provide support to the DPO and Data Protection Team in contributing to the continuous improvement of DPD’s Information Security & Privacy Strategy across the organisation.
  • Develop an understanding of internal and external data protection audits by assisting the DPO and Data Protection Team with these processes, including contributing to the ongoing maintenance of our ISO27001 and ISO27701 accreditations.
  • Develop a comprehensive understanding of data subject rights requests, assisting with the process by learning to manage communication with data subjects directly while ensuring that all requests are accurately logged, monitored, and completed within the required legal timeframes.
  • Provide support to the DPO and Data Protection Team in relation to any other projects as required.
  • Commit to continuous learning and professional development regarding data protection legislation, DPD UK’s specific data protection obligations, and the wider responsibilities of all staff in maintaining compliance.
  • Any other duties as requested

Qualifications

Minimum of 4 GCSEs at grade 5 or above (including English and Mathematics) and 2 x A-level passes in chosen subjects

A strong interest in data protection, information governance, or law.

Commitment to pursuing professional qualifications or training as part of the apprenticeship program.

Willingness to undertake further study and continuous professional development.

Additional Information

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day.

It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability.

  • To name but a few…
  • Holiday trading
  • Enhanced maternity and paternity package
  • Free life assurance of 4 x salary on joining the pension scheme
  • Vitality at Work
  • Free On Site Parking
  • Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
  • Milestone Days off to celebrate with your family and friends
  • For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career.

DPD prides itself on recognising and developing talent alongside a desire to promote from within.

As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you!

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Apprentice Information Governance Assistant employer: DPD Group UK

DPD Group UK in Chelmsford is an excellent employer that values its employees through competitive pay, enhanced overtime rates, and a strong commitment to career progression. With a dynamic work culture that fosters teamwork and safety, employees can thrive in a supportive environment while enjoying opportunities for personal and professional growth.

DPD Group UK

Contact Details:

DPD Group UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Apprentice Information Governance Assistant

Dive into Compliance Communities

Get yourself connected with local and online compliance communities, like the Association of Compliance Professionals. These spaces often host events and can provide insider info on apprenticeships in the field. Plus, networking with others in compliance can lead to job leads you wouldn't find on your own.

Be Present at Compliance Events

Check out seminars and workshops focused on compliance and risk management. These events are prime for meeting industry professionals and sometimes even hosting companies like DPD Group UK. Being there puts you on the radar of potential recruiters who might be looking for passionate apprentices.

Showcase Your Knowledge

Create a blog or a social media profile where you share insights on compliance regulations and risk management trends. This will not only help you learn but also show potential employers that you’re genuinely interested in the field. Remember, when you apply to DPD Group UK, having a visible online presence could really set you apart.

Utilise Your School’s Resources

Don’t forget to tap into your school's career services! They often have connections with companies looking for apprentices, including DPD Group UK. Plus, they'll help you polish up your interviewing skills and give you tips on how to stand out while searching for that perfect apprenticeship.

We think you need these skills to ace Apprentice Information Governance Assistant

Attention to Detail
Communication Skills
Problem-Solving Skills
SQL
Python
Data Engineering
ETL/ELT Processes

Some tips for your application 🫡

Show Your Interest in Compliance:In your cover letter, make sure to express why compliance and risk management excites you. Talk about any relevant coursework or projects that sparked your interest in this field—this can showcase your passion and motivation to learn more during your apprenticeship at DPD Group UK.

Highlight Your Analytical Skills:Compliance roles need sharp analytical skills, so in your CV, emphasise any relevant experience you have with data analysis, problem-solving, or even administrative tasks. If you've tackled projects that required careful attention to detail or risk evaluation, shout about them!

Tailor Your CV Format:For an apprenticeship, a clean and straightforward CV works wonders. Focus on your education, any related internships or positions, and your skills. Make sure to include relevant certifications if you have them, like a basic understanding of legal frameworks or compliance regulations.

Let Your Personality Shine Through:Don’t be afraid to let your personality shine in your application! Apprenticeships are about growth—show us your eagerness to learn and adapt in a compliance-role at DPD Group UK. Use your cover letter to give a bit of background on yourself and what truly drives you in terms of compliance and risk.

How to prepare for a job interview at DPD Group UK

Know Your Regulations!

When prepping for an apprenticeship in compliance and risk, get familiar with the key regulations relevant to the industry. Brush up on concepts like GDPR or anti-money laundering—you might be asked to demonstrate your understanding of how these regulations impact businesses (and you'd want to impress DPD Group UK!).

Show Off Your Analytical Skills

In this field, your ability to analyse data and spot potential risks is crucial. Practise with real-world examples of risk assessments and think about how you would approach certain scenarios. Be ready to discuss your thought process during the interview—this will show DPD Group UK you have the analytical mindset they’re after!

Highlight Your Willingness to Learn

As an apprentice, the focus is on your potential and eagerness to develop. Be prepared to talk about specific instances where you've taken the initiative to learn something new, whether it’s related to compliance or not. DPD Group UK will appreciate your proactive approach to personal growth.

Prepare for Scenario-Based Questions

Expect some scenario-based questions that simulate real compliance challenges. Get comfortable thinking on your feet and developing your reasoning for potential solutions. For example, what would you do if you discovered a compliance breach? This will help show your problem-solving skills to DPD Group UK.