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- Tasks: Drive a 7.5 tonne vehicle for parcel collection and delivery, ensuring excellent customer service.
- Company: Join DPD UK, a leading parcel delivery company committed to sustainability and innovation.
- Benefits: Enjoy competitive pay, holiday trading, health services, and discounts at hundreds of retailers.
- Why this job: Be part of a team that values professionalism and offers growth opportunities in a dynamic environment.
- Qualifications: Must have a valid 7.5T licence, clean driving record, and experience with similar vehicles.
- Other info: Flexible hours, Monday to Friday, with a focus on teamwork and customer satisfaction.
The predicted salary is between 33200 - 41600 £ per year.
Company Description
Contract Type: Permanent / 40 Hours Per Week
Salary: £16.05ph - Overtime paid at enhanced rates
Location: DPD Portsmouth - Unit 6, Dunsbury Park, Garwood Road, Havant, Hampshire, PO9 4FE
Shift Pattern: Monday - Friday
Hours of Work: 10:30 - 19:30
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK.
Job Description
As a 7.5 Tonne Collection and Delivery driver for DPD, you will play a crucial role in our operations and customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
- Assisting with loading and unloading parcels at the depot and customer locations
- Managing a daily schedule of approximately 50-60 stops in your designated area
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
- Conducting daily vehicle inspections and reporting any maintenance issues promptly
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot
- Resolving customer queries and concerns professionally and efficiently
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
- Maintaining a clean and presentable appearance, as you represent DPD to our customers
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD's reputation for excellence in parcel delivery.
Qualifications
What we are looking for:
- A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
- A clean driving record with no more than 3 penalty points
- At least 1 years experience driving 7.5 tonne vehicles or similar
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry heavy items up to 25kg
- Possess excellent time management and organisational skills
- Have a good knowledge of local road networks and traffic patterns
- Can work well under pressure and maintain a calm demeanour in challenging situations
- Are comfortable using handheld devices and basic computer software
- Are physically fit and able to handle the demands of a physically active job
- Have a strong commitment to health and safety practices
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability.
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand - essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
7.5 Tonne Collections and Delivery Driver employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collections and Delivery Driver
✨Tip Number 1
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Showcase your knowledge of local road networks and traffic patterns. Being able to discuss specific routes or challenges you've faced in the past can highlight your experience and readiness for the role.
✨Tip Number 3
Prepare to discuss your customer service experiences. Think of examples where you went above and beyond to resolve a customer's issue, as this will resonate well with DPD's commitment to exceptional service.
✨Tip Number 4
Be ready to talk about your ability to handle physically demanding tasks. Mention any relevant experiences that showcase your strength and fitness, as this is crucial for managing the demands of the job.
We think you need these skills to ace 7.5 Tonne Collections and Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially your driving history and customer service skills. Emphasise your 7.5T licence, clean driving record, and any previous roles that involved similar responsibilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to handle the physical demands of the job. Mention specific examples of how you've gone above and beyond in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as time management, problem-solving, and familiarity with local road networks. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DPD Group UK
✨Know Your Vehicle
Make sure you are familiar with the 7.5 tonne vehicle you'll be driving. Be prepared to discuss your experience with similar vehicles and any relevant safety checks you perform daily.
✨Customer Service Focus
As a driver, you'll be the face of DPD for customers. Highlight your customer service skills and provide examples of how you've handled queries or complaints in the past.
✨Route Knowledge
Demonstrate your understanding of local road networks and traffic patterns. You might be asked about how you would adapt to changing conditions or manage your schedule effectively.
✨Health and Safety Awareness
Show that you take health and safety seriously. Be ready to discuss how you ensure compliance with regulations while driving and handling parcels, as well as any relevant training you've completed.
