At a Glance
- Tasks: Drive a 7.5 tonne vehicle for parcel collection and delivery, ensuring excellent customer service.
- Company: Join DPD UK, a leading parcel delivery company with a focus on sustainability.
- Benefits: Enjoy competitive pay, health perks, and opportunities for career growth.
- Why this job: Be the face of DPD, making a real difference in customer satisfaction every day.
- Qualifications: Must have a valid 7.5T licence and a passion for great service.
- Other info: Dynamic work environment with plenty of chances to develop your skills.
The predicted salary is between 33200 - 39900 £ per year.
Overview
- Contract Type: Permanent Full Time / 40 Hours PerWeek
- Salary: £16.05ph- Overtime paid at enhanced rate
- Location: DPD Middleton -Unit 2, Satellite Park, Middleton, Oldham, M24 1RU
- Shift Pattern: Various Shift Patterns incl Weekends
- Hours of Work: 08:30 start
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Responsibilities
As a 7.5 Tonne Collection and Delivery driver for DPD, you\\\’ll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
- Assisting with loading and unloading parcels at the depot and customer locations
- Managing a daily schedule of approximately 50-60 stops in your designated area
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
- Conducting daily vehicle inspections and reporting any maintenance issues promptly
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot
- Resolving customer queries and concerns professionally and efficiently
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
- Maintaining a clean and presentable appearance, as you represent DPD to our customers
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD\\\’s reputation for excellence in parcel delivery.
Qualifications
What we\\\’re looking for:
To be considered for the role you must have:
- A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
- A clean driving record with no more than 3 penalty points
- At least 1years experience driving 7.5 tonne vehicles or similar
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry heavy items up to 25kg
- Possess excellent time management and organisational skills
- Have a good knowledge of local road networks and traffic patterns
- Can work well under pressure and maintain a calm demeanour in challenging situations
- Are comfortable using handheld devices and basic computer software
- Are physically fit and able to handle the demands of a physically active job
- Have a strong commitment to health and safety practices
- Demonstrating the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.
Benefits
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Additional information
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\\\’ promises, then this is the job for you! Apply today
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7.5 Tonne Collection and Delivery Driver employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collection and Delivery Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for drivers and rehearse your responses. Focus on your customer service skills and how you handle challenges on the road. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Dress the part! Even though you're applying for a driving role, first impressions matter. Show up looking neat and professional. It reflects your attitude towards the job and the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace 7.5 Tonne Collection and Delivery Driver
Some tips for your application 🫡
Show Off Your Driving Skills: Make sure to highlight your valid 7.5T licence and any relevant driving experience in your application. We want to see that you’ve got the skills to handle our vehicles safely and efficiently!
Customer Service is Key: Since you'll be the face of DPD for our customers, emphasise your customer service experience. Share examples of how you've gone above and beyond to help customers in the past – we love that kind of dedication!
Be Organised and Flexible: We’re looking for someone who can manage a busy schedule with ease. In your application, mention your time management skills and how you adapt to changing situations. It shows us you can handle the pressure!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it gives you a chance to explore more about DPD and what we stand for.
How to prepare for a job interview at DPD Group UK
✨Know Your Routes
Familiarise yourself with the local road networks and traffic patterns in your area. Being able to discuss your knowledge of these routes during the interview will show that you’re prepared and understand the importance of timely deliveries.
✨Showcase Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. DPD values great customer interactions, so be ready to share specific instances where you went above and beyond to resolve a customer's issue.
✨Demonstrate Safety Awareness
Be prepared to discuss your commitment to health and safety practices. You might want to mention any relevant training or experiences that highlight your understanding of road safety regulations and vehicle maintenance.
✨Practice Problem-Solving Scenarios
Think of potential challenges you might face on the job, such as dealing with difficult weather conditions or managing a heavy load. Practising how you would handle these situations can help you convey your resourcefulness and calm demeanour under pressure.