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- Tasks: Drive a 7.5 tonne vehicle for parcel collection and delivery, ensuring excellent customer service.
- Company: Join DPD UK, a leading parcel delivery company with a focus on sustainability and innovation.
- Benefits: Enjoy perks like enhanced maternity/paternity leave, free life assurance, and discounted shopping.
- Why this job: Be part of a team that values professionalism and offers career growth opportunities.
- Qualifications: Must have a valid 7.5T licence, clean driving record, and at least one year of relevant experience.
- Other info: Flexible hours, Monday to Friday, with a supportive work culture and commitment to health and safety.
The predicted salary is between 36700 - 46000 £ per year.
Company Description
- Contract Type: Permanent / 40 Hours Per Week
- Salary: £17.61ph – Overtime paid at enhanced rate
- Location: DPD Dagenham, Unit 2, Orion Park, Messina Way, Dagenham, RM9 6FF
- Shift Pattern: Monday to Friday
- Hours of Work: 09:00 start
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
As a 7.5 Tonne Collection and Delivery driver for DPD, you\’ll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
- Assisting with loading and unloading parcels at the depot and customer locations
- Managing a daily schedule of approximately 50-60 stops in your designated area
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
- Conducting daily vehicle inspections and reporting any maintenance issues promptly
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot
- Resolving customer queries and concerns professionally and efficiently
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
- Maintaining a clean and presentable appearance, as you represent DPD to our customers
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD\’s reputation for excellence in parcel delivery.
Qualifications
What we\’re looking for:
To be considered for the role you must have:
- A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
- A clean driving record with no more than 3 penalty points
- At least 1 years experience driving 7.5 tonne vehicles or similar
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry heavy items up to 25kg
- Possess excellent time management and organisational skills
- Have a good knowledge of local road networks and traffic patterns
- Can work well under pressure and maintain a calm demeanour in challenging situations
- Are comfortable using handheld devices and basic computer software
- Are physically fit and able to handle the demands of a physically active job
- Have a strong commitment to health and safety practices
- Demonstrating the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn\’t be able to deliver our award-winning service to millions of customers across the country each day. It\’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100\’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today
7.5 Tonne Collection and Delivery Driver employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collection and Delivery Driver
✨Tip Number 1
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Highlight your customer service skills by preparing specific examples of how you've gone above and beyond for customers in the past. This will show that you understand the importance of exceptional service in this role.
✨Tip Number 3
Research local road networks and traffic patterns in the Dagenham area. Being knowledgeable about the routes can give you an edge in discussions and demonstrate your commitment to the role.
✨Tip Number 4
Practice using handheld devices and basic software, as these are essential for updating delivery statuses. Being comfortable with technology will help you stand out as a candidate who can adapt quickly to the job requirements.
We think you need these skills to ace 7.5 Tonne Collection and Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially your driving history and customer service skills. Emphasise your 7.5T licence, clean driving record, and any previous roles that involved similar responsibilities.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and DPD's commitment to customer service. Mention specific examples of how you've gone above and beyond in previous jobs, showcasing your dedication and professionalism.
Highlight Relevant Skills: Clearly outline your skills that match the job description, such as time management, problem-solving, and physical fitness. Use bullet points for clarity and ensure you demonstrate how these skills will benefit DPD.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at DPD Group UK
✨Know Your Route
Familiarise yourself with the local road networks and traffic patterns in the area you'll be working. This will not only help you answer questions about your driving experience but also demonstrate your commitment to efficient delivery.
✨Showcase Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. DPD values great customer interactions, so be ready to discuss how you handle queries and resolve issues professionally.
✨Demonstrate Safety Awareness
Be prepared to talk about your understanding of road safety regulations and how you ensure compliance while driving. Highlight any experiences where you conducted vehicle inspections or reported maintenance issues.
✨Exhibit Flexibility and Problem-Solving
Think of scenarios where you've had to adapt to changing conditions or solve problems on the go. DPD looks for drivers who can remain calm under pressure and manage their time effectively, so share relevant experiences.
