At a Glance
- Tasks: Drive a 7.5 tonne vehicle for parcel collection and delivery, ensuring excellent customer service.
- Company: Join DPD UK, a leading parcel delivery company with a commitment to sustainability and innovation.
- Benefits: Enjoy competitive pay, holiday trading, health services, and discounts at hundreds of retailers.
- Why this job: Be part of a dynamic team that values your contribution and offers career growth opportunities.
- Qualifications: Must have a valid 7.5T licence, clean driving record, and experience driving similar vehicles.
- Other info: Work Tuesday to Saturday, 09:00 - 17:00, in a supportive and friendly environment.
The predicted salary is between 33200 - 41600 £ per year.
- Contract Type: Permanent / 40 Hours PerWeek
- Salary: £16.05ph- Overtime paid at enhanced rate
- Location: DPD Dunstable, Unit 4, Humphrys Road, Woodside Industrial Estate, Dunstable, Bedfordshire LU5 4TP
- Shift Pattern: Monday to Friday
- Hours of Work: 09:00 – 17:30
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
- Assisting with loading and unloading parcels at the depot and customer locations
- Managing a daily schedule of approximately 50-60 stops in your designated area
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
- Conducting daily vehicle inspections and reporting any maintenance issues promptly
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot
- Resolving customer queries and concerns professionally and efficiently
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
- Maintaining a clean and presentable appearance, as you represent DPD to our customers
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD\’s reputation for excellence in parcel delivery.
Qualifications
- A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
- A clean driving record with no more than 3 penalty points
- At least 1 year experience driving 7.5 tonne vehicles or similar
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry heavy items up to 25kg
- Possess excellent time management and organisational skills
- Have a good knowledge of local road networks and traffic patterns
- Can work well under pressure and maintain a calm demeanour in challenging situations
- Are comfortable using handheld devices and basic computer software
- Are physically fit and able to handle the demands of a physically active job
- Have a strong commitment to health and safety practices
- Demonstrating the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.
Additional Information
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today
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7.5 Tonne Collection and Delivery Driver employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collection and Delivery Driver
✨Tip Number 1
Familiarise yourself with the local road networks and traffic patterns in Dunstable. This knowledge will not only help you navigate efficiently but also demonstrate your commitment to the role during any discussions with us.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your alignment with our values and the importance we place on exceptional service.
✨Tip Number 3
Be ready to discuss your experience with handling heavy items and your approach to maintaining safety standards while doing so. This is crucial for the role, and demonstrating your awareness of health and safety practices will set you apart.
✨Tip Number 4
Prepare to talk about your ability to adapt to changing situations, such as weather conditions or unexpected delays. Sharing specific examples will show us that you can remain calm under pressure and effectively manage your daily schedule.
We think you need these skills to ace 7.5 Tonne Collection and Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially your driving history and customer service skills. Mention your 7.5T licence, DQC, and CPC accreditation prominently.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight how your values align with DPD's core values such as Passion, Respect, and Accountability.
Showcase Relevant Experience: Provide specific examples of your previous driving roles, focusing on your ability to manage schedules, handle heavy items, and deliver excellent customer service under pressure.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at DPD Group UK
✨Showcase Your Customer Service Skills
As a driver for DPD, you'll be the first point of contact for customers. Be prepared to discuss your previous experiences in customer service and how you handle queries or complaints. Highlight any specific examples where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Driving Experience
Make sure to emphasise your experience with 7.5 tonne vehicles. Discuss your driving record and any relevant qualifications, such as your DQC and CPC accreditation. Being able to talk confidently about your driving history will reassure them of your capability.
✨Familiarise Yourself with Local Routes
Having a good knowledge of local road networks is crucial for this role. Before the interview, take some time to review maps or use navigation apps to familiarise yourself with the area around Dunstable. This will show your commitment and preparedness for the job.
✨Emphasise Teamwork and Flexibility
DPD values collaboration among its staff. Be ready to discuss how you've worked effectively in teams in the past and your ability to adapt to changing situations. Share examples that demonstrate your flexibility and problem-solving skills, especially under pressure.