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- Tasks: Join us as a TMS Solutions Analyst, bridging operational needs with software solutions.
- Company: DP World is a global leader in trade, connecting people and businesses across 79 countries.
- Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a dynamic team shaping the future of global trade and logistics.
- Qualifications: TMS software training is a plus; strong communication and analytical skills are essential.
- Other info: Willingness to travel up to 25% globally; diverse and inclusive workplace culture.
The predicted salary is between 30000 - 50000 £ per year.
We are currently recruiting for a TMS Solutions Analyst at DP World. Our successful candidate will be the bridge between our operational requirements and our software. You will take charge of configuring, supporting, and managing Transport Management System (TMS) solutions across Contract Logistics and Control Tower operations. Ensure the successful delivery of new business implementations and change requests, while maintaining high standards of service and system performance. Report directly to the Technology Lead and play a key role in shaping global transport management capabilities.
Location: Remote working in the UK with occasional travel to London
Hours: Full-time, 40 hours per week (Mon–Fri)
About the Role
We have an exciting opportunity at DP World within our EU Technology team. We are recruiting a TMS Solutions Analyst to support and deliver transport management services across a range of customer accounts and new business launches globally.
How You Will Contribute
- Change Management
Assess and analyse change requests from internal and external customers. Document requirements and coordinate with software suppliers for estimates and delivery. Review and approve functional and technical statements of work. Create and execute test plans, manage defect resolution, and coordinate deployments in line with change management policies. - Technical Support
Provide first-line IT support for TMS-related issues. Liaise with TMS software providers and internal service desks to resolve incidents. Conduct root cause analysis and ensure timely communication and resolution of support tickets. Participate in an on-call rota for priority support. - New Business Solution Design
Contribute to solution design and cost modelling for new customer opportunities. Present technical product information during RFQ processes and customer workshops. Define assumptions, deliverables, and scope for new business launches. - Collaboration
Work closely with cross-functional teams including PMO, IT Solutions, Infrastructure, Security, and Integration teams. Support global and regional operations with TMS expertise and coordination.
What You Will Bring
- Qualifications
TMS software training or certification is a plus. Strong communication and coordination skills. Analytical mindset with a focus on continuous improvement. - Experience
Background in logistics, transport, or supply chain. Experience with TMS or WMS systems and working with geographically dispersed teams. Exposure to global solution design and third-party SaaS provider management. - Skills
Excellent written and verbal communication. Strong problem-solving and critical thinking. Detail-oriented and results-driven. Proficient in Microsoft Office Suite and familiar with SDLC and enterprise IT solutions. Willingness to travel up to 25% globally. Fluent in English; additional languages are a bonus.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market-competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
Contact Detail:
DP World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Analyst
✨Tip Number 1
Familiarise yourself with Transport Management Systems (TMS) and their functionalities. Understanding the specific TMS software used by DP World can give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the logistics and transport sector. Engaging with current or former employees of DP World on platforms like LinkedIn can provide insights into the company culture and expectations for the Solutions Analyst role.
✨Tip Number 3
Prepare to discuss your experience with change management and problem-solving in a logistics context. Be ready to share specific examples of how you've successfully managed change requests or resolved technical issues in previous roles.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you approach solution design and cost modelling. Think of examples where your analytical mindset led to improvements in processes or systems in your past experiences.
We think you need these skills to ace Solutions Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, transport, or supply chain management. Emphasise any experience with TMS or WMS systems, and showcase your analytical skills and problem-solving abilities.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Solutions Analyst role at DP World. Mention specific aspects of the job description that resonate with you, such as change management or technical support, and how your background aligns with these responsibilities.
Showcase Communication Skills: Since strong communication is key for this role, provide examples in your application that demonstrate your written and verbal communication skills. This could include experiences where you successfully collaborated with cross-functional teams or resolved customer issues.
Highlight Continuous Improvement Mindset: DP World values an analytical mindset focused on continuous improvement. In your application, mention any past experiences where you identified areas for improvement and implemented solutions, particularly in a logistics or technology context.
How to prepare for a job interview at DP World
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a TMS Solutions Analyst. Familiarise yourself with transport management systems and how they integrate with logistics operations. This will help you articulate your understanding during the interview.
✨Showcase Your Analytical Skills
Since the role requires an analytical mindset, prepare examples from your past experiences where you've successfully assessed and analysed change requests or resolved complex issues. Highlight your problem-solving abilities and how they contributed to continuous improvement.
✨Prepare for Technical Questions
Expect technical questions related to TMS and WMS systems. Brush up on your knowledge of software solutions and be ready to discuss any relevant certifications or training you have. Demonstrating your technical expertise will set you apart from other candidates.
✨Emphasise Collaboration Experience
Collaboration is key in this role, so be prepared to discuss your experience working with cross-functional teams. Share specific examples of how you've effectively communicated and coordinated with different departments to achieve common goals.
