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For Companies At a Glance
- Tasks: Support IT and SAP systems, ensuring smooth operations and high-quality data.
- Company: Join DP World, a global leader in logistics and trade.
- Benefits: Competitive salary, personal growth opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team transforming global trade with innovative technology.
- Qualifications: Strong IT knowledge, experience with SAP, and excellent communication skills.
- Other info: Exciting career growth in a diverse, international organisation.
The predicted salary is between 36000 - 60000 £ per year.
DP World is expanding its operations in Ostrava/Mošnov, and we are looking for a proactive and technically skilled SAP Key User to support our growing logistics and production environment. This role is essential in ensuring smooth system operations, high-quality data integrity, and seamless collaboration between IT, operations, and external partners. If you are passionate about system excellence, problem-solving, and supporting end users, this could be the perfect next step in your career.
Key Responsibilities
- Provide 1st-line support for all IT hardware and SAP-related issues across the site, coordinating with 3rd-party support when needed.
- Deliver general desktop application support, including installation, configuration, and troubleshooting.
- Maintain, configure, and ensure the accuracy of production system data, supporting inputs/outputs for BI tools, dashboards, and local applications.
- Manage and resolve IT support tickets daily, both internally and with external customer support teams.
- Maintain accurate asset records, ensuring all equipment is documented in the site inventory and central CMDB.
- Create and update user documentation, including Knowledge Base articles, user guides, and process instructions.
- Conduct IT and SAP training sessions to address knowledge gaps and support end-user adoption.
Your Profile
- Strong understanding of IT fundamentals, supported by relevant education or equivalent experience.
- Solid knowledge of common desktop applications (e.g., MS Office) and operating systems.
- Hands-on experience with hardware support for desktops, laptops, and peripherals (break/fix, drivers, troubleshooting).
- Good understanding of Windows OS platforms (Windows 7/10/11) and basic enterprise administration.
- Previous exposure to ERP/MRP/WMS systems; SAP experience is a strong advantage.
- Excellent communication skills and the ability to build long-term relationships with internal and external stakeholders.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves.
SAP Key User employer: DP World
Contact Detail:
DP World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SAP Key User
✨Tip Number 1
Network like a pro! Reach out to current employees at DP World on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the SAP Key User role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your SAP knowledge and IT fundamentals. Be ready to discuss specific scenarios where you've solved problems or improved processes. Show us how you can bring value to the team!
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews, demonstrate how you can build relationships with both internal teams and external partners. We want to see that you can collaborate effectively in a diverse environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining DP World and being part of our mission to make trade flow better.
We think you need these skills to ace SAP Key User
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the SAP Key User role. Highlight your relevant experience with SAP and IT support, and don’t forget to mention any training you've conducted or documentation you've created.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for system excellence and problem-solving. Mention how you can contribute to smooth operations and high-quality data integrity at DP World.
Show Off Your Communication Skills: Since this role involves collaboration with various stakeholders, make sure to demonstrate your excellent communication skills in your application. Share examples of how you've built relationships in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at DP World
✨Know Your SAP Inside Out
Make sure you brush up on your SAP knowledge before the interview. Understand the key functionalities and how they relate to logistics and production environments. Be ready to discuss any previous experiences you've had with SAP, especially in problem-solving scenarios.
✨Showcase Your IT Support Skills
Prepare to talk about your experience with IT support, particularly in hardware and software troubleshooting. Think of specific examples where you successfully resolved issues or improved processes, as this will demonstrate your proactive approach and technical skills.
✨Communicate Effectively
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Be prepared to explain complex IT concepts in simple terms, as you'll need to collaborate with various stakeholders. Consider doing a mock interview with a friend to refine your delivery.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and expectations for the SAP Key User role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
