QA Analyst

DP World at London Gateway is at the heart of Britain’s trading future, providing the right trading infrastructure, smart logistical solutions, and the benefits of freeport status to our customers. Join our dynamic team as a QA Analyst and play a pivotal role in ensuring the excellence of our software solutions! We’re looking for a talented and driven individual to uphold the highest standards of quality and reliability throughout the software development lifecycle.

As a QA Analyst, you’ll be at the heart of our operations, performing critical tasks such as:

• Conducting thorough testing
• Managing and resolving defects
• Adhering to QA governance processes
• Implementing effective test strategies
• Collaborating with internal and external stakeholders
• Documenting and reporting your findings

If you’re passionate about quality assurance and eager to make a significant impact, we want to hear from you!

Location: Southampton, Hybrid

Hours: Monday – Friday 37.5 hours per week

Contract: 24 month FTC

How you will contribute:

• Rapidly acquire knowledge and grasp the intricacies of the solution to ensure comprehensive testing of end-to-end business processes during the user acceptance testing (UAT) phase.
• Assume the role of a self-reliant primary liaison for projects, taking ownership of all QA activities throughout the software development lifecycle and maintaining QA governance standards.
• Collaborate within an Agile delivery team environment.
• Develop, plan, and execute functional testing, including system integration testing (SIT), UAT, Business Acceptance Testing, regression testing, and end-to-end testing.
• Interpret requirements, formulate test scenarios, draft test cases, and create test plans.
• Formulate functional test strategies and assist the QA Lead in devising strategies for performance testing.
• Record defects and manage end-to-end defect lifecycle utilizing JIRA.
• Cultivate comprehensive knowledge of company systems and processes.
• Engage with project stakeholders and provide status updates to senior team members.
• Support initiatives for process improvement and compliance, with a primary emphasis on enhancing customer satisfaction with the delivered product.
• Maintain and oversee test equipment and test environments.
• Demonstrate adaptability, technical proficiency, and a commitment to continuous productivity and quality improvement by enhancing skills in both domain knowledge and technical expertise.
• Undertake additional project-related responsibilities as needed.

What you will bring:

• Qualifications: Diploma/ Degree in a business or technology discipline (desirable)
• Experience:

• Experience in the Maritime and Port Management domain, encompassing Port Community Systems, Customs Clearance, Cargo Management, Supply Chain, Security and Compliance, Billing, and Freight Management Systems (Essential).
• Proven track record of working in Agile environments, demonstrating proficiency in Agile methodologies (Must).
• API Testing experience, with preference given to those skilled in utilizing the Postman tool (Must).
• Experience in SQL database testing, with a demonstrated ability to navigate SQL databases effectively (Essential).
• Proficiency in conducting Web-based application testing, particularly in User Acceptance Testing (UAT) and Business Acceptance Testing, showcasing an understanding of business processes and a focus on end-to-end (E2E) business process testing (Must).
• Extensive experience as an individual contributor, adept at collaborating with development teams, Project Managers (PM), and Business Analysts (BA) (Must).
• Essential experience in user-centric testing, encompassing User Interface (UI) and User Experience (UX) evaluation (Essential).
• Established expertise as a subject matter expert in business processes within relevant domains (Essential).
• Proficiency in utilizing JIRA and Confluence tools to facilitate effective project management and collaboration (Essential).
• Experience of supporting performance testing activities (Good to have).
• Demonstrated adherence to QA Governance processes and participation in QA activities across the Software Development Lifecycle (Essential).

Compensation: DP World offers exciting and challenging roles within a growing international organisation. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.