At a Glance
- Tasks: Manage delivery bookings and support the transport team with accurate administration.
- Company: Join DP World, a global leader in trade and logistics.
- Benefits: Competitive pay, personal growth opportunities, and a supportive work environment.
- Other info: Flexible shift patterns and opportunities for career advancement.
- Why this job: Be part of a dynamic team transforming global trade and logistics.
- Qualifications: Strong attention to detail and good IT skills; previous admin experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
DP World are currently recruiting for three Shift Administrator positions to join our transport operation in Bicester. These roles are key to supporting the smooth running of the operation through accurate administration, delivery bookings, and customer communication.
We are recruiting for the following shift patterns, which can be discussed further during the screening stage with the recruiter:
- Admin 1 – 02:00 – 12:00, Monday to Thursday
- Admin 2 – 12:00 – 22:00, Monday to Thursday
- Admin 3 – Monday to Friday, 8am start (8-hour shifts)
In this role, you will support the transport team by managing delivery bookings, processing delivery documentation, and ensuring customer systems are updated accurately and on time. You’ll play an important part in maintaining service levels and supporting the day-to-day operation.
About the role:
- Accurately book deliveries into customer portals in line with agreed processes and deadlines
- Update delivery information, including vehicle and driver details, once assigned by the transport team
- Monitor vehicle tracking and communicate any delays or changes to customers
- Prepare and organise driver paperwork packs
- Respond to booking amendments, rejections, and customer queries in a timely manner
- Process delivery paperwork, PODs, and related documents accurately
- Support timely payment processing by ensuring documentation is complete and uploaded correctly
- Work closely with drivers, planners, customers, and internal teams to resolve any issues
- Maintain accurate records and audit trails across all systems
- Provide general administrative support to the transport operation
- Support the Shift Manager and provide cover when required
Your Key Skills:
- Strong attention to detail and accuracy
- Good IT skills, including Microsoft Office and data entry systems
- Ability to work in a fast-paced environment and manage deadlines effectively
- Strong communication and organisational skills
- A proactive and reliable approach to work
- Ability to work independently and prioritise tasks effectively
- Previous administration experience within transport, logistics, or operations (desirable)
- Experience working with customer booking portals or POD processing (desirable)
- Understanding of transport documentation and invoicing processes (desirable)
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What’s more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
Shift Administrator in London employer: DP World
DP World is an exceptional employer, offering a dynamic work environment in Bicester where employees can thrive in their roles as Shift Administrators. With a strong focus on personal growth and development, the company fosters a supportive culture that encourages innovation and collaboration, ensuring that every team member plays a vital role in enhancing global trade. Employees benefit from competitive compensation packages and the opportunity to be part of a diverse, international team dedicated to reshaping the future of logistics and supply chain management.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DP World and understanding their operations. Familiarise yourself with their values and how your skills align with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice common interview questions and scenarios related to administration and logistics. Role-playing with a friend can help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at DP World.
We think you need these skills to ace Shift Administrator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Shift Administrator role. Highlight your relevant experience in administration, especially within transport or logistics, and showcase how your skills align with what we’re looking for.
Show Off Your Attention to Detail:Since this role requires strong attention to detail, give examples in your application that demonstrate your accuracy in previous roles. Whether it’s managing delivery documentation or processing data, let us know how you’ve nailed it before!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We want to see your communication skills shine through, so make sure your application is easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at DP World
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Shift Administrator role. Familiarise yourself with the key responsibilities like managing delivery bookings and processing documentation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your IT Skills
Since good IT skills are essential for this role, be prepared to discuss your experience with Microsoft Office and any data entry systems you've used. You might even want to mention specific examples of how you've used these tools to improve efficiency or accuracy in previous roles.
✨Demonstrate Your Communication Skills
As a Shift Administrator, you'll need to communicate effectively with drivers, planners, and customers. Think of examples from your past where you successfully resolved issues or handled customer queries. This will highlight your strong communication skills and proactive approach.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. For instance, they might ask how you'd handle a delay in deliveries or a booking amendment. Prepare by thinking through potential challenges and how you would address them, showcasing your problem-solving abilities and organisational skills.
