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- Tasks: Support credit administration, resolve customer queries, and maintain accurate financial records.
- Company: Join DP World, a global leader in trade and logistics.
- Benefits: Competitive pay, personal growth opportunities, and a dynamic work environment.
- Other info: Be part of a diverse team driving innovation in global trade.
- Why this job: Make an impact in a fast-paced role while developing your finance skills.
- Qualifications: Studying Accountancy or similar, with strong numerical and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
DP World are currently recruiting for a Credit & Receivables Assistant to join our fast-paced site in Bicester. In this role, you will support the effective administration of credit notes, manual invoices, and client queries, ensuring all activities are delivered in line with Service Level Agreements (SLAs) and client requirements.
You will be responsible for investigating and resolving customer returns, shortages, and claims, helping to ensure timely payment of outstanding balances while maintaining accurate financial records. Working closely with internal teams, you will also contribute to process improvements and help deliver a high-quality, customer-focused service in a dynamic operational environment.
About the role:
- Produce and monitor Aged Debt reports
- Chase outstanding Debt via email and phone, escalating overdue accounts as required to the Team Leader / Credit Manager
- Post daily cash receipts to the AR
- Reconcile accounts and resolve discrepancies in a timely manner to ensure effective query management and payment of outstanding invoices
- Investigate & resolve invoice queries efficiently – liaising with both internal and external teams to achieve resolution
- Access external customer portals where required
- Raise manual Invoices and Credit Notes in accordance with Client approval & internal processes
- Raise Weekly Sales Invoices via uploads on a weekly basis in line with Client instructions
- Create new accounts – in accordance with Client approval & internal processes
- Maintain up to date & accurate records of correspondence
- Maintain & upload Pricing in accordance with Client instructions
Your Key Skills:
- Working towards Accountancy or equivalent credit and receivables qualifications (desirable).
- Previous experience in Account Receivables or similar role
- Strong numerical skills and attention to detail
- Speed and accuracy essential in a fast-paced role
- Proficient in Microsoft Office, Excel in particular (pivot tables / look ups)
- Ability to prioritise and meet deadlines
- Enthusiastic problem-solving qualities
- Effective communication skills, written and verbal
- Ability to communicate at all levels, up to senior management
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
Credit and Receivables Assistant in London employer: DP World
Contact Detail:
DP World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit and Receivables Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DP World and understanding their values. Tailor your answers to show how your skills align with their mission of making trade flow better. Confidence is key!
✨Tip Number 3
Practice your communication skills! Whether it’s over the phone or in person, being able to articulate your thoughts clearly will set you apart. Remember, they want someone who can communicate effectively at all levels.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at DP World.
We think you need these skills to ace Credit and Receivables Assistant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit and Receivables Assistant role. Highlight relevant experience, especially in accounts receivables or similar roles, and showcase your numerical skills and attention to detail.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Don't forget to mention your problem-solving abilities and communication skills!
Showcase Your Tech Skills: Since proficiency in Microsoft Office, particularly Excel, is key, make sure to mention any relevant experience you have with pivot tables and lookups. If you've used external customer portals before, give us a shout about that too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at DP World
✨Know Your Numbers
As a Credit and Receivables Assistant, you'll be dealing with financial records and reports. Brush up on your numerical skills and be prepared to discuss how you've handled accounts in the past. Familiarise yourself with Aged Debt reports and be ready to explain how you would chase outstanding debts effectively.
✨Master Microsoft Excel
Since proficiency in Excel is crucial for this role, make sure you can confidently navigate pivot tables and lookups. Consider practising some common Excel tasks before the interview so you can demonstrate your skills if asked. You might even want to mention specific examples of how you've used Excel to improve efficiency in previous roles.
✨Showcase Your Problem-Solving Skills
This position requires strong problem-solving abilities, especially when it comes to resolving invoice queries. Think of a few examples from your past experiences where you successfully tackled challenges. Be ready to share these stories during the interview to highlight your proactive approach.
✨Communicate Effectively
Effective communication is key in this role, especially when liaising with internal teams and clients. Practice articulating your thoughts clearly and concisely. During the interview, focus on demonstrating your ability to communicate at all levels, as this will show that you're a good fit for the dynamic environment at DP World.