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- Tasks: Manage import accounts and ensure smooth operations in the Reefer Department.
- Company: Join DP World, a leader in global trade and logistics innovation.
- Benefits: Competitive salary, personal growth opportunities, and a supportive work culture.
- Other info: Work in a diverse environment with excellent career development prospects.
- Why this job: Be part of a dynamic team transforming global trade with cutting-edge technology.
- Qualifications: GCSEs or equivalent and experience in logistics or freight forwarding.
The predicted salary is between 30000 - 40000 £ per year.
DP World in the UK is at the heart of Europe’s trading future, providing the right trading infrastructure, smart logistical solutions, and the benefits of freeport status to our customers. We are the leading provider of data-driven logistics, deploying industry-leading technology to further broaden our digital vision to disrupt world trade, while ensuring a positive and sustainable impact on economies, societies, and our planet.
The Reefer Logistics Operator role plays a vital role in managing and coordinating import accounts within the Reefer Department, with a primary focus on our biggest account, a large well-known supermarket. Our ideal candidate will have experience in Freight or logistics, specifically Ocean Imports processes, strong communication skills, and a proactive approach to customer service and operational excellence.
Location: Grimsby, Manchester
Contract: Permanent
How you will contribute:
- Coordinate and manage day-to-day operations for import reefer accounts.
- Ensure all required milestones on Connect are completed on time.
- Deliver exceptional customer service and maintain strong client relationships.
- Complete customs entries accurately and efficiently.
- Raise customer invoices and ensure purchase invoices are accrued and processed on time.
- Monitor and report on customer performance, identifying changes in support or shipping trends.
- Ensure compliance with SOPs and promote best practices across the department.
- Act as a backup for team members when required.
- Liaise with team leaders and escalate issues to the General Manager as needed.
- Maintain accurate job filing and ensure timely responses to all correspondence.
- Provide full handovers for planned absences or holidays.
- Monitor profit and loss for assigned accounts and ensure business interests are upheld.
What you will bring:
- GCSEs or equivalent.
- Experience in logistics or freight forwarding.
- Proficient in Microsoft Office applications.
- Understanding of customs processes and operational logistics.
Compensation: DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, stimulating personal growth and self-development within an informal atmosphere. We offer a market-competitive compensation package.
Import Operator in Lincoln employer: DP World
Contact Detail:
DP World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Operator in Lincoln
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and freight forwarding industry, especially those connected to DP World. Attend industry events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching DP World and understanding their operations. Familiarise yourself with their values and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Show off your skills! If you have experience in customs processes or operational logistics, be ready to discuss specific examples during interviews. Highlight how your proactive approach has led to successful outcomes in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining DP World and contributing to their mission of making trade flow better.
We think you need these skills to ace Import Operator in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Import Operator role. Highlight your experience in logistics and freight forwarding, especially with Ocean Imports processes. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strong communication skills and proactive approach to customer service. Let us know why you’re excited about joining DP World and how you can contribute to our mission.
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of your past work in logistics or freight forwarding. We love seeing how you’ve handled similar responsibilities and challenges in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at DP World.
How to prepare for a job interview at DP World
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of ocean imports and customs processes. Familiarise yourself with the specific logistics challenges that come with managing import reefer accounts, especially for large clients like supermarkets. This will show your potential employer that you're not just interested in the role, but that you understand the intricacies involved.
✨Show Off Your Communication Skills
Since strong communication is key in this role, prepare to demonstrate how you've effectively managed client relationships in the past. Think of examples where you’ve resolved issues or improved customer service. Being able to articulate these experiences will highlight your proactive approach and operational excellence.
✨Be Ready to Discuss Technology
DP World is all about leveraging technology for better logistics solutions. Brush up on any relevant software or tools you’ve used in previous roles, especially Microsoft Office applications. Be prepared to discuss how you can use technology to enhance efficiency and accuracy in managing import accounts.
✨Prepare Questions About Their Vision
DP World is on a journey to reshape trade and logistics. Show your interest by preparing thoughtful questions about their digital vision and how the Reefer Logistics Operator role fits into that. This not only demonstrates your enthusiasm for the position but also your alignment with their mission to create a positive impact on economies and societies.