IT Project Manager - Systems

Job Overview

DP World in the UK is at the heart of Britain’s trading future, providing world class port infrastructure, smart logistics solutions and the benefits of freeport status to our customers.

An exciting opportunity has arisen within our UK Information Technology team for a Technical Project Manager – Core Systems.

This role is responsible for the end-to-end delivery of Cybersecurity, Core Systems and Software Development projects across DP World UK, ensuring secure, resilient and operationally sound technology solutions that support critical terminal operations.

The Technical Project Manager – Core Systems leads initiatives from discovery and requirements definition through planning, design, implementation and post-deployment stabilisation.

Working closely with engineering teams, operational stakeholders and external suppliers, the role plays a vital part in delivering secure and scalable technology solutions while driving continuous improvement across cybersecurity, core business systems and software applications.

The position may be based at either DP World London Gateway (Stanford le Hope) or DP World Southampton, with regular travel required between both terminals to support delivery and alignment across the UK business.

• How You Will Contribute
• Lead the end-to-end delivery of Cybersecurity, Core Systems and Software Development projects, ensuring successful implementation against agreed scope, timeline, budget and quality targets.
• Deliver projects involving cybersecurity enhancements, secure application development, identity and access management, vulnerability remediation, core system upgrades and software solutions that improve operational efficiency and resilience.
• Manage the full project lifecycle, including initiation, requirements gathering, planning, design sign-off, execution, testing, deployment, hypercare and operational handover.
• Develop and maintain project governance documentation including delivery plans, RAID logs, risk assessments, test strategies, cutover plans and transition-to-support artefacts.
• Ensure all projects follow established governance processes and achieve the required approvals relating to technical design, security compliance, testing and operational readiness.
• Manage project scope, schedules, dependencies and change requests, escalating risks and delivery challenges with clear recommendations and mitigation plans.
• Coordinate closely with Cybersecurity, Core Systems, Software Development and Operational Technology teams to ensure solutions meet security, resilience and performance requirements.
• Drive delivery against schedule, cost and technical quality targets, identifying and resolving blockers to maintain project momentum.
• Manage user acceptance testing, performance testing, security testing and failover testing to ensure successful deployment and operational stability.
• Support secure-by-design delivery principles, working with Cyber Security teams to address vulnerabilities, patching requirements, access controls and security standards.
• Conduct supplier evaluations, support RFP and RFI processes and review technical architecture proposals to ensure solutions meet business requirements.
• Manage post-implementation support, business-as-usual transition activities and issue resolution during hyper‑care periods.
• Lead relationships with third‑party suppliers, software vendors and service providers, ensuring contractual obligations and service levels are effectively managed.
• Provide regular project reporting and status updates to sponsors and senior stakeholders, highlighting progress, risks, decisions and business impacts.
• Facilitate project workshops, risk reviews, design approvals and deployment readiness meetings to support successful project outcomes.
• Support UK participation in regional and global cybersecurity, software and systems initiatives where local sites form part of broader transformation programmes.
• What You Will Bring
• Experience delivering Cyber Security, Core Systems and/or Software Development projects within complex technical environments.
• Demonstrable experience managing full project lifecycles from initiation and planning through implementation, testing and operational handover.
• Strong understanding of cybersecurity principles, secure application delivery and systems implementation within enterprise environments.
• Knowledge of mission‑critical operational systems such as Terminal Operating Systems (TOS) and Gate Operating Systems (GOS), including Navis N4 and Zodiac, would be highly advantageous.
• Understanding of identity and access management, vulnerability management, encryption standards and security compliance requirements.
• Experience working with high‑availability systems, disaster recovery planning and ITIL‑aligned service management environments.
• Strong project planning, governance and organisational skills, including experience producing delivery plans, risk logs, test plans and cutover documentation.
• Experience coordinating technical teams, suppliers and business stakeholders to successfully deliver projects and operational outcomes.
• Excellent stakeholder management and communication skills, with the ability to engage effectively with technical and non‑technical audiences.
• Strong problem‑solving abilities with a structured approach to risk management, issue resolution and decision‑making.
• Ability to influence stakeholders, build collaborative relationships and drive delivery outcomes across multiple teams and functions.
• Experience working within operational, logistics, industrial or other 24/7 availability environments would be advantageous.

Qualifications

• Degree or diploma in IT, Cyber Security, Software Development, Computing or a related discipline, or equivalent practical experience.
• Project Management certification or training such as PRINCE2, APM, Agile PM, PMP, PMBOK or equivalent is highly desirable.
• ITIL Foundation certification would be advantageous.
• Relevant technical or vendor certifications would be beneficial.

Compensation and Benefits

DP World offers exciting and challenging roles within a growing international organisation.

We strive to hire and develop the right people, locally and globally, fostering personal growth and self‑development within an informal and inclusive working environment.

We provide a market‑competitive compensation package.

Equal Employment Opportunity

DP World is committed to the principles of Equal Employment Opportunity (EEO).

We believe that a diverse workforce is central to our success, and we make recruitment decisions based on experience and skills.

We value authenticity and welcome you to bring your whole self to work.

We look forward to meeting you.

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