At a Glance
- Tasks: Coordinate ocean freight shipments and ensure smooth delivery processes.
- Company: Join DP World, a leader in data-driven logistics and innovative trade solutions.
- Benefits: Competitive salary, personal growth opportunities, and a supportive work environment.
- Other info: Fast-paced role with excellent career development prospects.
- Why this job: Be part of a dynamic team shaping the future of global trade.
- Qualifications: GCSEs required; logistics degree or freight qualifications preferred.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
DP World in the UK is at the heart of Europe’s trading future, providing the right trading infrastructure, smart logistical solutions, and the benefits of freeport status to our customers. We are the leading provider of data-driven logistics, deploying industry-leading technology to further broaden our digital vision to disrupt world trade, while ensuring a positive and sustainable impact on economies, societies, and our planet.
We are on a journey to become the leading end-to-end logistics solution provider and Freight is a key part of this journey. Our forwarding division is now established in the UK and primed for growth.
Ocean Freight Import Operator role is essential in managing and coordinating ocean freight import operations from origin to final delivery. This role ensures timely, efficient, and compliant movement of goods while maintaining high standards of customer service and operational excellence.
Our ideal candidate will have experience in ocean freight imports, strong communication and problem-solving skills, and a proactive approach to logistics coordination.
Location: Sale, Manchester
Hours: Monday – Friday
Contract: Permanent
About The Role
How you will contribute
- Coordinate and monitor inbound ocean freight shipments from booking to final delivery.
- Prepare and process documentation including bills of lading, arrival notices, customs clearance paperwork, and delivery orders.
- Communicate effectively with agents, shipping lines, freight forwarders, customs brokers, delivery points, and customers.
- Track shipments and proactively manage exceptions and delays.
- Submit accurate import declarations to HMRC via the Customs Declaration Service (CDS).
- Verify and process supplier invoices.
- Maintain accurate shipment records and update internal systems.
- Resolve discrepancies related to shipments, documentation, or billing.
- Liaise with internal teams (sales, transport) to support operational flow.
- Deliver excellent customer service and provide timely status updates.
- Ensure compliance with UK import regulations and internal procedures.
Qualifications
What you will bring
- GCSEs (Level 2 or equivalent) required.
- A degree in Logistics, International Trade, or Supply Chain is an advantage.
- BIFA IFF Apprenticeship or other freight-related qualifications preferred.
Experience
- Minimum 3 years in ocean freight import operations, ideally within freight forwarding or logistics.
- Experience with both LCL (Less than Container Load) and FCL (Full Container Load) shipments.
Skills
- Excellent organizational and multitasking abilities.
- Strong communication and problem-solving skills.
- High attention to detail and accuracy in documentation.
- Ability to work under pressure in a fast-paced environment.
Knowledge
- Solid understanding of INCOTERMS, ocean freight documentation, and UK customs import regulations including CDS.
- Familiarity with customs processes and tariff classification.
- Experience using logistics systems such as CNS/Destin8 and ASM Sequoia.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, stimulating personal growth and self-development within an informal atmosphere. We offer a market-competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
We're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
The DP World family comprises of Edge, syncreon, Imperial and P&O.
WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
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Import Operator in Manchester employer: DP World
DP World is an exceptional employer, offering a dynamic and inclusive work environment that fosters professional growth and collaboration. With a commitment to diversity and equal opportunity, employees are encouraged to bring their authentic selves to work while contributing to meaningful projects that shape the future of global trade. The role of UK IT Programme Manager provides a unique chance to lead critical IT initiatives across key terminals in Southampton and Essex, ensuring impactful delivery within a supportive and innovative culture.
StudySmarter Expert Advice🤫
We think this is how you could land Import Operator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and freight forwarding industry. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of INCOTERMS and UK customs regulations. Be ready to discuss your experience with LCL and FCL shipments. Show them you know your stuff and can handle the pressure!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for opportunities at DP World. Tailor your approach to show how you can contribute to their mission of disrupting world trade.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Import Operator in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in ocean freight import operations and any relevant qualifications, like your knowledge of INCOTERMS and customs regulations.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Import Operator role. Share specific examples of how you've successfully managed shipments or resolved discrepancies in the past to showcase your problem-solving skills.
Show Off Your Communication Skills:Since effective communication is key in this role, make sure your application reflects your ability to liaise with various stakeholders. Use clear and concise language, and don’t hesitate to mention any experience you have working with agents, shipping lines, or customs brokers.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at DP World
✨Know Your Stuff
Make sure you brush up on your knowledge of ocean freight operations and UK customs regulations. Familiarise yourself with INCOTERMS and the documentation involved, like bills of lading and customs clearance paperwork. This will show that you're not just interested in the role but also understand the nitty-gritty of the job.
✨Show Off Your Communication Skills
Since the role involves liaising with various stakeholders, practice articulating how you would communicate effectively with agents, shipping lines, and customers. Prepare examples from your past experiences where you successfully resolved issues or managed delays, highlighting your problem-solving skills.
✨Demonstrate Organisational Skills
The Import Operator role requires excellent multitasking abilities. Think of specific instances where you managed multiple shipments or handled discrepancies in documentation. Be ready to discuss how you prioritised tasks and maintained accuracy under pressure.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s logistics processes or their approach to sustainability in trade. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewer on a deeper level.
