Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage import accounts and ensure smooth operations in the Reefer Department.
- Company: Join DP World, a leader in global logistics and trade innovation.
- Benefits: Competitive salary, personal growth opportunities, and a supportive work culture.
- Other info: Work in a diverse environment with excellent career development prospects.
- Why this job: Be part of a dynamic team transforming global trade with cutting-edge technology.
- Qualifications: GCSEs or equivalent and experience in logistics or freight forwarding.
The predicted salary is between 30000 - 40000 £ per year.
DP World in the UK is at the heart of Europe’s trading future, providing the right trading infrastructure, smart logistical solutions, and the benefits of freeport status to our customers. We are the leading provider of data-driven logistics, deploying industry-leading technology to further broaden our digital vision to disrupt world trade, while ensuring a positive and sustainable impact on economies, societies, and our planet.
The Reefer Logistics Operator role plays a vital role in managing and coordinating import accounts within the Reefer Department, with a primary focus on our biggest account, a large well-known supermarket. Our ideal candidate will have experience in Freight or logistics, specifically Ocean Imports processes, strong communication skills, and a proactive approach to customer service and operational excellence.
Location: Grimsby, Manchester
Contract: Permanent
How you will contribute:
- Coordinate and manage day-to-day operations for import reefer accounts.
- Ensure all required milestones on Connect are completed on time.
- Deliver exceptional customer service and maintain strong client relationships.
- Complete customs entries accurately and efficiently.
- Raise customer invoices and ensure purchase invoices are accrued and processed on time.
- Monitor and report on customer performance, identifying changes in support or shipping trends.
- Ensure compliance with SOPs and promote best practices across the department.
- Act as a backup for team members when required.
- Liaise with team leaders and escalate issues to the General Manager as needed.
- Maintain accurate job filing and ensure timely responses to all correspondence.
- Provide full handovers for planned absences or holidays.
- Monitor profit and loss for assigned accounts and ensure business interests are upheld.
What you will bring:
- GCSEs or equivalent.
- Experience in logistics or freight forwarding.
- Proficient in Microsoft Office applications.
- Understanding of customs processes and operational logistics.
Compensation: DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, stimulating personal growth and self-development within an informal atmosphere. We offer a market-competitive compensation package.
Import Operator in Grimsby employer: DP World
Contact Detail:
DP World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Operator in Grimsby
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and freight forwarding industry, especially those who work at DP World. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at job fairs or networking events, be ready to discuss your experience in ocean imports and customer service. We want to see how you can contribute to our mission!
✨Tip Number 3
Prepare for interviews by researching DP World’s values and recent projects. Tailor your answers to show how your background in logistics aligns with our goals. We love candidates who are genuinely interested in what we do!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DP World family and contributing to our exciting journey in logistics.
We think you need these skills to ace Import Operator in Grimsby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Import Operator role. Highlight your experience in logistics and freight forwarding, especially with Ocean Imports processes. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our mission at DP World. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Strong communication is key in this role. In your application, give examples of how you've successfully managed client relationships or resolved issues in the past. We want to know you can keep our customers happy!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the DP World family. We can’t wait to hear from you!
How to prepare for a job interview at DP World
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of ocean imports and customs processes. Familiarise yourself with the specific logistics challenges that come with managing import reefer accounts, especially for large clients like supermarkets. This will show your potential employer that you're not just interested in the role, but that you understand the intricacies involved.
✨Show Off Your Communication Skills
Since strong communication is key in this role, prepare to demonstrate how you've effectively managed client relationships in the past. Think of examples where you’ve resolved issues or improved customer service. Being able to articulate these experiences will highlight your proactive approach and operational excellence.
✨Be Ready to Discuss Technology
DP World is all about leveraging technology for better logistics solutions. Brush up on any relevant software or tools you’ve used in previous roles, especially Microsoft Office applications. Be prepared to discuss how you can use technology to enhance efficiency and accuracy in managing import accounts.
✨Prepare Questions About Their Vision
DP World is on a journey to reshape trade and logistics. Show your enthusiasm by preparing thoughtful questions about their digital vision and how you can contribute to it. This not only demonstrates your interest in the company’s future but also your eagerness to be part of their growth story.