At a Glance
- Tasks: Manage daily operations for European road freight shipments and provide timely client quotations.
- Company: Join DP World, a leader in data-driven logistics transforming global trade.
- Benefits: Enjoy a competitive salary, personal growth opportunities, and a flexible work environment.
- Why this job: Be part of a dynamic team driving sustainable impact in logistics and trade.
- Qualifications: GCSEs required; 2 years in freight forwarding and strong Microsoft Office skills needed.
- Other info: Willingness to travel globally 30-50% is essential.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
DP World in the UK is at the heart of Europe’s trading future, providing the right trading infrastructure, smart logistical solutions, and the benefits of freeport status to our customers. We are the leading provider of data-driven logistics, deploying industry-leading technology to further broaden our digital vision to disrupt world trade, while ensuring a positive and sustainable impact on economies, societies, and our planet.
We are on a journey to become the leading end-to-end logistics solution provider and Freight is a key part of this journey. Our forwarding division is now established in the UK and primed for growth.
The European Road Freight Operator role plays a vital role in managing and coordinating European road freight shipments, with a focus on providing competitive and accurate transport quotations and ensuring operational excellence.
Our ideal candidate will have experience in freight forwarding, strong communication and problem-solving skills, and a proactive approach to customer service and collaboration.
Location: Sale, Manchester
Hours: Monday – Friday
Contract: Permanent
About the Role
How you will contribute:
- Coordinate and manage day-to-day operations for European road freight shipments.
- Procure accurate and cost-effective quotations from suppliers.
- Provide competitive and timely quotations to clients.
- Process customer bookings using internal IT systems.
- Provide timely ETAs and shipment updates using CONNECT milestones.
- Validate customs documents prior to clearance submission.
- Complete billing and purchase invoicing by month-end.
- Ensure compliance with SOPs and promote best practices across the department.
- Act as a backup for team members when required.
- Escalate issues to the EU General Manager as needed.
- Maintain accurate job filing and ensure timely responses to correspondence.
- Provide full handovers for planned absences or holidays.
- Monitor profit and loss for assigned accounts and ensure business interests are upheld.
What you will bring
Qualifications
- GCSEs or equivalent.
Experience
- Minimum 2 years in freight forwarding.
- Proficient in Microsoft Office applications.
- Understanding of customs processes and operational logistics.
Skills
- Strong communication skills – clear, tactful, and confident across all levels.
- Problem-solving – creative and persistent in finding solutions.
- Detail-oriented – meticulous and thorough in all tasks.
- Critical thinking – quick learner with strong analytical skills.
- Collaboration – independent yet team-oriented and personable.
- Results-oriented – proactive and deadline-driven.
- Confidentiality – committed to protecting company data.
- Flexibility to travel – willing to travel 30–50% globally.
- Languages – You speak and write fluent English – additional languages are a bonus
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, stimulating personal growth and self-development within an informal atmosphere. We offer a market-competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
We're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
The DP World family comprises of Edge, syncreon, Imperial and P&O.
WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
European Road Freight Operator employer: DP World
Contact Detail:
DP World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Road Freight Operator
✨Tip Number 1
Familiarise yourself with the latest trends in European road freight logistics. Understanding current market dynamics and challenges can help you engage in meaningful conversations during interviews, showcasing your industry knowledge.
✨Tip Number 2
Network with professionals in the freight forwarding sector. Attend industry events or join relevant online forums to connect with people who work at DP World or similar companies. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your problem-solving skills by tackling real-world logistics scenarios. Consider creating a portfolio of case studies that demonstrate your ability to handle challenges in freight forwarding, which can impress interviewers.
✨Tip Number 4
Prepare to discuss your experience with customs processes and operational logistics in detail. Be ready to share specific examples of how you've navigated these areas in past roles, as this will highlight your suitability for the position.
We think you need these skills to ace European Road Freight Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in freight forwarding and logistics. Use specific examples that demonstrate your strong communication, problem-solving skills, and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your skills align with their needs, particularly in managing European road freight operations and customer service.
Highlight Relevant Experience: In your application, emphasise your minimum two years of experience in freight forwarding. Include any specific achievements or projects that illustrate your ability to procure quotations and manage shipments effectively.
Showcase Your Skills: Clearly outline your proficiency in Microsoft Office and your understanding of customs processes. Mention any additional languages you speak, as this could give you an edge in a diverse working environment.
How to prepare for a job interview at DP World
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of freight forwarding processes and customs regulations. Being able to discuss these topics confidently will show that you understand the industry and can contribute effectively from day one.
✨Demonstrate Strong Communication Skills
Since the role requires clear communication with clients and suppliers, practice articulating your thoughts clearly and tactfully. Prepare examples of how you've successfully communicated in previous roles to highlight your skills.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in logistics or freight forwarding and how you resolved them. This will demonstrate your critical thinking and persistence in finding solutions, which are key traits for this position.
✨Highlight Your Attention to Detail
Given the meticulous nature of the role, prepare to discuss instances where your attention to detail made a significant difference in your work. This could include managing documentation or ensuring compliance with SOPs.