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- Tasks: Manage credit notes, invoices, and client queries while resolving returns and claims.
- Company: Join DP World, a global leader in trade and logistics.
- Benefits: Competitive salary, personal growth opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team transforming global trade with innovative solutions.
- Qualifications: Pursuing accountancy qualifications and strong attention to detail.
- Other info: Fast-paced environment with excellent career development prospects.
The predicted salary is between 30000 - 40000 £ per year.
DP World are currently recruiting for a Credit & Receivables Assistant to join our fast-paced site based in Bicester. The Credit & Receivables Assistant is responsible for managing credit notes, manual invoices, and client queries, while investigating and resolving returns, shortages, and claims. This role ensures accurate records, timely payments, and collaborates with internal teams to drive process improvements and deliver high-quality service.
About The Role
- Process credit manual invoices accurately to ensure effective query management and prompt payment of outstanding balances.
- Investigate, update, and respond to all customer returns schedules within 10 working days, collaborating with Returns personnel and management as needed.
- Ensure all shortages are credited or rejected in line with company processes, always maintaining minimal outstanding claims.
- Process automated crediting for shortages and picking errors.
- Assist with cash batching and ensure timely submission to Finance within banking hours; support the Receivables team with cash allocation at month-end.
- Process database debit notes to credit claims from customers.
- Investigate shortage claims, raising credits or debits as authorized.
- Process all billing adjustments (invoices and credits) in accordance with client approval levels and within the billing week of receipt, including reconciliation of system prices and discounts.
- Process direct shipment invoices within client specifications and report monthly figures to senior management.
- Create cash batches in line with cheques received, ensuring correct account allocation and reconciliation with banking values; assist with month-end cash allocation and reconciliation as needed.
Your Key Skills
- Working towards Accountancy or equivalent credit and receivables qualifications (desirable).
- Strong attention to detail and high level of accuracy.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Proficient in Microsoft Office, SAP, and other financial systems.
- Analytical and problem-solving abilities.
- Customer-focused with a proactive approach to resolving issues.
- Team player with a willingness to support colleagues and contribute to a positive working environment.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
Credit and Receivables Assistant employer: DP World
Contact Detail:
DP World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit and Receivables Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DP World and understanding their values and operations. Tailor your answers to show how your skills in credit management and problem-solving align with their needs.
✨Tip Number 3
Practice common interview questions related to credit and receivables. Think about scenarios where you've resolved client queries or managed invoices effectively, and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the DP World team.
We think you need these skills to ace Credit and Receivables Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit and Receivables Assistant role. Highlight relevant experience, especially in managing invoices and client queries, as well as any skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've handled similar tasks in the past, like resolving customer issues or processing credit notes.
Showcase Your Attention to Detail: Since this role requires a high level of accuracy, make sure to demonstrate your attention to detail in your application. Double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it during the hiring process.
How to prepare for a job interview at DP World
✨Know Your Numbers
As a Credit and Receivables Assistant, you'll be dealing with invoices and credit notes. Brush up on your financial terminology and be ready to discuss how you’ve managed similar tasks in the past. This shows you understand the role and can hit the ground running.
✨Show Off Your Problem-Solving Skills
Expect questions about how you've handled customer queries or resolved discrepancies. Prepare specific examples where you successfully investigated issues and implemented solutions. This will demonstrate your analytical abilities and customer-focused approach.
✨Be Ready to Discuss Teamwork
Collaboration is key in this role. Think of times when you worked with others to improve processes or resolve issues. Highlight your communication skills and how you contribute to a positive team environment, as this aligns with the company’s values.
✨Familiarise Yourself with Their Systems
DP World uses SAP and other financial systems. If you have experience with these or similar software, mention it! If not, do a bit of research on them. Showing that you're tech-savvy and willing to learn can set you apart from other candidates.