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- Tasks: Install and configure tech devices, ensuring they meet quality standards before delivery.
- Company: Join DP World, a global leader in trade and logistics innovation.
- Benefits: Competitive pay, personal growth opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team transforming global trade with cutting-edge technology.
- Qualifications: Experience in tech repairs or configuration, strong teamwork, and communication skills.
- Other info: Exciting career growth in a rapidly evolving international organisation.
The predicted salary is between 30000 - 42000 £ per year.
DP World are currently recruiting for PDI Technicians to join our brand new multi-user warehouse based in Coventry (Segro Park). The purpose of these roles is to deliver efficient and high-quality pre-delivery installation, inspection, and testing of technical devices (including printers and photocopiers), associated third-party hardware, and pre-installation of relevant software. The role ensures that all equipment is fully operational and configured to customer specifications prior to final delivery. This role could also be a consideration for Warehouse Operatives who have a strong interest or experience in technical/computer related repair or configuration.
About the role
- Perform pre-delivery installation and configuration of technical devices (including printers and photocopiers) and related hardware/software.
- Ensure all machines meet quality standards before dispatch.
- Provide technical assistance, coaching, and support to colleagues and trainees.
- Ensure training covers all aspects of PDI (pre-delivery installation), including scripting and DOA repairs.
- Perform factory-level repairs on DOA (Dead on Arrival) machines.
- Engage in technical scripting for Managed Print Services (MPS) and large-scale projects.
- Contribute ideas to enhance PDI workflows and repair practices.
- Support continuous improvement initiatives across the team.
- Record and report daily activity and performance data accurately in supplied tooling to support operational transparency and management reporting.
- Achieve service level agreements (SLAs) related to PDI output, refurbishment, and repair work.
- Maintain high standards of accuracy and efficiency.
Your Key Skills
- Previous experience in repairing, configuring and installing software/hardware (either in a personal or professional capacity) ideally within a logistics type environment.
- Background in computer/tech repairs would be beneficial.
- Strong warehouse operations experience with an interest or passion for technical/computer repairs and/or configuration.
- Electro/Mechanical skills with computers/printers/photocopiers highly desirable.
- High degree of technical competency, accuracy and attention to detail.
- Experience of working within warehousing or logistics highly desirable.
- Team working mindset.
- Strong work ethic with excellent communication skills (verbal and written).
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
PDI Technician in Coventry employer: DP World
Contact Detail:
DP World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PDI Technician in Coventry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DP World. Understand their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to PDI Technician roles. Think about your past experiences with technical repairs and how they relate to the job. The more you prepare, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your skills! If you have any relevant projects or experiences, be ready to discuss them in detail. Whether it's a personal project or something from a previous job, demonstrating your hands-on experience can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace PDI Technician in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with technical devices, especially printers and photocopiers. We want to see how your skills match the PDI Technician role, so don’t be shy about showcasing relevant projects or repairs you've done!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about tech repairs and how your background fits with our team at DP World. Keep it friendly and professional – we love a good story!
Show Off Your Team Spirit: We value teamwork here at DP World, so make sure to mention any experiences where you’ve collaborated with others. Whether it’s coaching colleagues or working on group projects, let us know how you contribute to a positive team environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at DP World
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of printers, photocopiers, and related hardware/software. Be ready to discuss your previous experience with repairs and configurations, as well as any specific technical skills you possess. This will show that you're not just interested in the role but also have the expertise to back it up.
✨Demonstrate Team Spirit
Since this role involves coaching and supporting colleagues, be prepared to share examples of how you've worked effectively in a team. Highlight any experiences where you’ve contributed to improving workflows or helped others learn, as this will resonate well with the interviewers.
✨Showcase Your Problem-Solving Skills
Think of specific instances where you've tackled technical issues or improved processes. Be ready to explain your thought process and the steps you took to resolve problems. This will demonstrate your ability to think critically and contribute to continuous improvement initiatives.
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios during the interview. They might ask you how you would approach a DOA machine or how to ensure quality standards are met. Practising these scenarios beforehand can help you feel more confident and prepared to showcase your practical skills.
