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For Companies At a Glance
- Tasks: Manage insurance claims and build relationships with stakeholders in a dynamic finance team.
- Company: DP World is a global leader in trade, enhancing supply chain solutions for customers worldwide.
- Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for personal growth in a supportive environment.
- Why this job: Join a diverse team at the forefront of innovation in logistics and make a real impact on trade.
- Qualifications: Experience in claims handling and strong communication skills are essential; proficiency in Microsoft Office is a plus.
- Other info: Flexibility to travel across the UK is required; all roles are subject to eligibility checks.
The predicted salary is between 28800 - 43200 £ per year.
About the Role
DP World in the UK is at the heart of Britain’s trading future, providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customers. An excellent opportunity has opened within the Finance Team for a UK Claims Coordinator.
Location: Southampton
Hours: 9am – 5.30pm (Hybrid Model)
How you will contribute:
- Manage insurance claims, including property, equipment, third party, motor, and employee injury cases
- Collect and maintain accurate data for insurance policy renewals and claims reporting
- Build and maintain strong relationships with customer claims teams and internal stakeholders
- Commission and oversee investigations into claims, ensuring timely and thorough resolution
- Coordinate with London Gateway on claims policy and processes, including regular travel between sites
- Support the regional insurance contact with ad hoc insurance placement activities
- Communicate with claimants and stakeholders throughout the claims process
- Share insights and trends on common claim causes and collaborate with teams to implement preventative measures
What you will bring:
- Demonstrable experience in claims handling, ideally within a shipping or terminal environment
- Understanding of terminal operations and ability to assess liability in damage cases
- Strong communication and interpersonal skills, with the ability to influence and negotiate
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Confident working independently and across departments
- Flexibility to travel to DP World offices across the UK as required
NOTE: All of our roles are subject to the below:
- Eligibility to work in the UK.
- A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads.
- No unspent criminal convictions.
- Due to manufacturing guidelines on equipment and site safety critical health and safety requirements, we have strict weight and medical requirements that need to be met and maintained. For our safety critical roles health and medical and fitness checks are performed. Requirements include, but are not limited to, weight, height, blood pressure and hearing.
- We may close our roles early, depending on the number of applications received.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O.
What\’s more, we\’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW TO CHANGE WHAT\’S POSSIBLE FOR EVERYONE
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.
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Claims Coordinator employer: DP World
Contact Detail:
DP World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Coordinator
✨Tip Number 1
Familiarise yourself with the shipping and terminal operations sector. Understanding the nuances of claims handling in this environment will give you an edge during interviews, as you'll be able to speak confidently about relevant experiences and scenarios.
✨Tip Number 2
Network with professionals in the logistics and supply chain industry. Attend local events or join online forums where you can connect with people who work at DP World or similar companies. This could lead to valuable insights and potentially a referral.
✨Tip Number 3
Brush up on your negotiation and communication skills. As a Claims Coordinator, you'll need to influence and negotiate with various stakeholders. Consider role-playing scenarios with friends or colleagues to build your confidence.
✨Tip Number 4
Be prepared to discuss how you would handle specific claims scenarios. Think about common issues that arise in claims handling and how you would approach them. This preparation will demonstrate your proactive thinking and problem-solving abilities during the interview.
We think you need these skills to ace Claims Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims handling, especially within a shipping or terminal environment. Use specific examples to demonstrate your understanding of terminal operations and liability assessment.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication and interpersonal skills. Mention how you can build relationships with customer claims teams and internal stakeholders, as this is crucial for the role.
Highlight Technical Skills: Emphasise your proficiency in Microsoft Word, Excel, and PowerPoint. Provide examples of how you've used these tools in previous roles to manage data or reports related to claims.
Show Flexibility and Willingness to Travel: In your application, mention your flexibility to travel to different DP World offices across the UK. This shows your commitment to the role and readiness to engage with various teams.
How to prepare for a job interview at DP World
✨Understand the Claims Process
Familiarise yourself with the insurance claims process, especially in a shipping or terminal environment. Be prepared to discuss your previous experience handling claims and how you managed various types of cases.
✨Showcase Your Communication Skills
Since the role requires strong communication and interpersonal skills, think of examples where you've successfully influenced or negotiated outcomes. Practice articulating these experiences clearly during the interview.
✨Demonstrate Data Management Proficiency
Highlight your proficiency in Microsoft Word, Excel, and PowerPoint. Be ready to discuss how you've used these tools to collect and maintain data for claims reporting or policy renewals in past roles.
✨Prepare for Travel Questions
As the role involves travel between sites, be prepared to discuss your flexibility and willingness to travel. Think about any previous experiences that required travel and how you managed those responsibilities.
