Overview
DP World are currently recruiting for a Shift Manager to join our fast paced operation in Hinckley. In this role you will be responsible for the planning, management and coordination of the shift. This role is on our evening shift, Mon- Fri - 16:00-00:30.
Responsibilities
- Responsibility and control of the shift ensuring the highest level of service is available at all times
- Responsible for planning the shift and monitoring targets, setting and following up on actions in case of non-achievement of the set KPIs
- Monitor the internal and external handovers between departments to ensure clean and complete transfer of product both internally and to external carriers
- Coordination of all shift activities within the operation including productivity, cost control, resource utilisation and service achievement
- Responsible for all H&S on site during your shift period
- Respond effectively to situations arising on shift ensuring efficient operational output
- Leadership of 15 direct reports and 10 indirect reports plus operational warehouse operatives
- Ensure teams are effectively skilled/motivated/trained and resourced
Qualifications
- Strong previous management experience within a fast paced logistics operation
- Excellent communication skills with expertise in managing customer relationships
- Good level of Maths and English
- Proven experience in leadership and development of teams (skills/training etc)
- Strong understanding with Warehouse Management Systems and MS-Office
- Team player, have strong communication skills, able to work in a fast paced environment, able to work independently and be goal-oriented, proactive with a high level of commitment
