Assistant Shift Manager

Job Description
About The Role
DP World London Gateway are recruiting for an Assistant Shift Manager. Reporting to the Shift Manger this role will manage employees, contractors, and visitors, ensuring adherence to safety and operating policies and procedures. You will execute shift plans under the direction of the Shift Manager, adapting to changing needs to achieve desired outcomes. Additionally, you will ensure compliance with our operational strategy, aiming to meet or exceed KPIs while considering the Port budget.
NOTE: this a full-time position with a full shift pattern 12-hours, on rotation 2 days, 2 nights 4 off.
How will you contribute:
Operational Management

• Ensure that all aspects of Terminal Operations of the working shift are fully met in an efficient and safe manner in accordance with current safety, security and environmental regulations, policies and risk assessments.

• Adhere to Operational KPI\’s & strategy when controlling operational and contractors\’ costs.

• Ensure that systems and procedures are followed to enable the progress of operations to be monitored by other LGPL staff, customers and authorities.

• Ensure efficient deployment of labour, operational activities are maximised.

• Monitor and analyse the following factors on a regular basis: –

• Quay crane productivity and utilisation.

• Utilisation of other quay resources.

• Completion time for vessel operations.

• Berth occupancy and vessel waiting time before commencement and post completion of operations.

• Second in command of responsibility for the overall efficiency of Port cargo handling operations.

• Ensure that oncoming shift team are briefed regarding forthcoming shift operations and the expected outcomes.

• In conjunction with the Landside Superintendent ensure that all elements of the landside operations are supported with correct number of resources to meet customer\’s needs.

Team Management and Leadership

• Deputise for Shift Manager when required.

• Ensure that the shift teams are aware of their priorities and ensure that procedures are strictly followed to ensure no conflict between departments.

• Monitor the skill level and resourcing level of the shift team communicating needs to others.

• Assist or carry out investigations, sickness absence and disciplinary issues, as required. Supporting the management of employee relations for the shift team, in line with legislation, policies, procedures and collective agreements.

• Direct and drive performance management within the team.

• Lead and motivate the team, supporting the Shift Manager with people related activities.

• Select and assign staff, ensuring equal employment opportunities in recruitment, training and promotions.

• Engage regularly and build strong working relationships with the Union representatives.

What you will bring

• Experience of working in Container Terminals or comparable experience is advantageous.

• Previous experience working in a fast-moving operational business.

• Excellent Health, Safety, Security and Environmental knowledge and understanding.

• Strong, demonstrable proactive, management experience.

• Excellent systems and IT knowledge and ability.

• Ability to interface and efficiently communicate and build meaningful relationships at all departmental levels, and present clear and concise reports/presentations.

• Demonstrable experience of proactive problem solving and innovation, driving operational efficiency.

• The ability to work with resilience and positivity under pressure and in a fast paced, changeable environment.

NOTE: All of our roles are subject to the below:
Eligibility to work in the UK
A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads
No unspent criminal convictions
Due to manufacturing guidelines on equipment and site safety critical health and safety requirements, we have strict weight and medical requirements that need to be met and maintained. For our safety critical roles health and medical and fitness checks are performed. Requirements include, but are not limited to, weight, height, blood pressure and hearing.
We may close our roles early, depending on the number of applications received.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world\’s trade flow better, changing what\’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that\’s fit for the future.
We\’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.
What\’s more, we\’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we\’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer\’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT\’S POSSIBLE FOR EVERYONE
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they\’re empowered to be their true, authentic selves. So, please come as you are. We can\’t wait to meet you.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.