At a Glance
- Tasks: Lead premium hospitality for the Ryder Cup, ensuring unforgettable experiences for VIP guests.
- Company: Join a passionate team delivering world-class hospitality at a prestigious global sporting event.
- Benefits: Hybrid working, international travel, and the chance to work with industry leaders.
- Other info: Dynamic role with opportunities for growth and development in a fast-paced environment.
- Why this job: Be part of an iconic event and create memorable experiences for influential guests.
- Qualifications: Experience in hospitality management and strong client relationship skills required.
The predicted salary is between 45000 - 55000 £ per year.
Location: Wentworth, Surrey or base in Ireland (with regular travel to Adare Manor and other event locations)
Contract: Fixed Term Contract until October 2027
Deliver Exceptional Experiences at One of the World’s Greatest Sporting Events. The Ryder Cup is one of the most prestigious and globally recognised sporting events, welcoming elite athletes, global partners, corporate clients, VIP guests and fans from around the world.
We’re looking for an experienced Premium Hospitality Manager to join the Ryder Cup 2027 team and play a key role in the planning and delivery of premium hospitality programmes at Adare Manor, Ireland. This is an exciting opportunity to lead the client servicing and operational delivery of premium experiences for corporate clients, VIP guests and hospitality suite holders at one of sport’s biggest stages. From the point of sale through to event-time delivery, you’ll ensure every guest receives an exceptional and memorable experience.
Reporting into a Ryder Cup Project Manager, you’ll work closely with internal teams, suppliers, hospitality partners and stakeholders to coordinate all aspects of premium hospitality delivery while building strong relationships with some of the event’s most important clients.
What You’ll Be Responsible For:
- Client Management & Hospitality Planning
- Lead account management responsibilities for Premium Experiences clients, ensuring a seamless journey from sale through to event delivery.
- Act as a primary point of contact for hospitality clients, VIP guests and suite holders throughout the planning phase.
- Manage guest requirements including itineraries, accreditation, transport, parking, hospitality arrangements and special requests.
- Build and maintain strong relationships with corporate clients, VIPs and high-net-worth individuals to enhance the overall guest experience.
- Work closely with the Ryder Cup Sales Support Executive to coordinate client communications and programme delivery.
- Hospitality Operations & Event Readiness
- Coordinate with internal teams, suppliers and event stakeholders to ensure operational readiness across all premium hospitality areas.
- Support the preparation and delivery of hospitality venues, including suite setup, guest welcome processes and venue readiness activities.
- Coordinate signage, event collateral, catering operations and sponsor requirements to ensure accurate delivery against event plans.
- Attend operational planning meetings, readiness reviews and daily event briefings.
- Monitor health and safety compliance and elevate operational issues where required.
- Event Delivery
- Act as a key operational lead during championship week, ensuring exceptional hospitality delivery across premium guest experiences.
- Oversee guest arrival, accreditation, check-in processes and hospitality operations.
- Resolve operational issues quickly and professionally while maintaining high service standards.
- Support the management and briefing of hospitality hosts, agency staff and guest-facing teams.
- Work closely with catering partners and suppliers to ensure a seamless guest experience throughout the event.
- Post-Event Support
- Assist with post-event reporting, client feedback collection and stakeholder reviews.
- Contribute to lessons learned processes and continuous improvement recommendations for future events.
- Support client follow-up activities and hospitality programme evaluations.
What We’re Looking For:
- Previous hospitality and catering operations management experience at middle or senior level within the events industry.
- Proven experience delivering major international events with a strong understanding of hospitality and guest experience operations.
- Experience managing relationships with VIP, corporate and high-net-worth clients.
- Strong account management and client servicing experience.
- Excellent organisational skills with the ability to manage multiple projects, deadlines and stakeholders simultaneously.
- Exceptional attention to detail and a commitment to delivering high standards in fast-paced environments.
- Experience managing agency staff, hospitality teams or event personnel.
- Ability to build effective working relationships with clients, suppliers, stakeholders and operational teams.
- A proactive, hands-on approach with strong problem-solving and decision-making capabilities.
- Proficiency in Microsoft Office applications including Word, Excel and PowerPoint.
- Experience using hospitality management platforms such as Syrox, zkipster or similar systems would be advantageous.
Who You Are:
You are a highly organised hospitality professional who enjoys creating exceptional guest experiences and building strong client relationships. You thrive in busy event environments, take pride in delivering outstanding service and are confident managing multiple stakeholders while maintaining attention to detail. Most importantly, you understand that premium hospitality is about more than logistics. It’s about creating memorable experiences for guests attending one of the most iconic events in sport.
What to Expect:
- A dynamic, hands-on role with the opportunity to work on a global sporting event.
- Hybrid working.
- International travel during planning phases.
- Extended on-site presence at Adare Manor in the lead-up to the event (up to six weeks).
- Occasional evening and weekend work during key delivery periods.
- The opportunity to work alongside industry-leading professionals delivering one of the world’s premier sporting events.
Why Join Ryder Cup 2027?
This is a unique opportunity to play a key role in delivering an unforgettable Ryder Cup experience for some of the world’s most influential guests, clients and partners. You’ll be part of a passionate and collaborative team working together to deliver world-class hospitality at one of sport’s most celebrated events. If you’re passionate about hospitality, client experience and major event delivery, we’d love to hear from you.
The European Tour group promote diversity, equality, and inclusion. We ensure that we make employment decisions by matching our business needs with skills and experience of candidates, regardless of anything.
Premium Hospitality Manager (Ryder Cup) in Wentworth employer: DP World Tour
At DP World Tour, we pride ourselves on being an exceptional employer that values innovation and teamwork. Our work culture fosters collaboration and creativity, providing employees with unique opportunities to grow within the dynamic environment of major sporting events like the Ryder Cup. Located in the picturesque Adare Manor, our team enjoys not only a rewarding career but also the chance to be part of an iconic event that leaves a lasting impact on the sporting world.
StudySmarter Expert Advice🤫
We think this is how you could land Premium Hospitality Manager (Ryder Cup) in Wentworth
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Premium Hospitality Manager (Ryder Cup) in Wentworth
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at DP World Tour
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at DP World Tour. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
