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- Tasks: Lead the sales team and manage store operations to achieve commercial goals.
- Company: Dynamic retail company focused on customer experience and team development.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Why this job: Be a key player in creating an amazing shopping experience while developing your leadership skills.
- Qualifications: Retail management experience and strong coaching abilities are essential.
- Other info: Join a passionate team and make a real impact in a fast-paced retail setting.
The predicted salary is between 28800 - 43200 £ per year.
Support the Store Manager to manage all aspects of the store operations and lead the sales team members to ensure commercial objectives are achieved. Deputising for the Store Manager in their absence when required.
Dimensions
- Financial: Store KPIs
- People: indirectly lead the store team members
- Impact: Impacts on the consumer experience in store and on the achievement of the store's KPIs
Responsibilities
- Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators.
- Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators.
- Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is a great place to shop.
- Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations.
- Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience.
- Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales.
- Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store.
- Provide regular feedback to the team to motivate and engage to improve performance where required.
- Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues.
- Build capability and understanding to effectively manage all aspects of the store in the absence of the Store Manager.
Qualifications
- Good retail experience including in a management role, leading a team.
- Strong coaching skills.
- Effective communicator who can provide clarity to individuals or teams on what is required of them and why.
- Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment.
- Proficient in supporting with people processes and team development.
- Good experience in delivering and exceeding sales and targets.
- Proactive with good organisation skills to initiate completion of tasks without direction or supervision.
- Good commercial skills.
- IT proficient with the ability to use a range of systems to manage in-store activity.
- Good knowledge of and experience in Visual Merchandising.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
Sales & Service Manager in Cirencester employer: D&P Solutions BV
Contact Detail:
D&P Solutions BV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Service Manager in Cirencester
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your selling skills! Role-play common sales scenarios with a friend or in front of a mirror. The more comfortable you are with demonstrating your selling behaviours, the better you'll shine during the interview.
✨Tip Number 3
Show off your coaching abilities! Think of examples where you've successfully developed a team member or improved performance. This will highlight your leadership skills and how you can support the Store Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team!
We think you need these skills to ace Sales & Service Manager in Cirencester
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight your sales experience. We want to see how you've led teams and achieved targets in the past. Use specific examples to show us what you can bring to the table!
Be a Coach, Not Just a Manager: We love candidates who can inspire and develop their teams. In your application, share instances where you've coached team members or improved performance. This will show us that you’re not just about numbers but also about people.
Know Your Stuff: Familiarise yourself with our products and the retail environment. Mention any relevant knowledge or experience in your application. It’ll demonstrate your commitment and readiness to be a product expert right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at D&P Solutions BV
✨Know Your Numbers
Before the interview, brush up on your understanding of key performance indicators (KPIs) relevant to sales. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you can drive results.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and developed team members in the past. Highlight specific instances where your guidance led to improved performance or morale, as this aligns perfectly with the responsibilities of a Sales & Service Manager.
✨Demonstrate Customer-Centric Thinking
Think about ways you've enhanced customer experiences in previous positions. Be ready to share insights on how you used customer feedback to make improvements, as this will resonate well with the company's focus on consumer experience.
✨Visual Merchandising Know-How
Familiarise yourself with visual merchandising principles and be prepared to discuss how you've implemented these in past roles. Showing that you understand how to create an appealing shopping environment will set you apart from other candidates.
