The Marylebone Hotel in London is seeking a Receptionist Supervisor to lead the reception team and ensure a seamless guest journey from arrival to departure. You will supervise day-to-day front desk operations, drive sales targets including upsells and Discovery enrolments, and coordinate with Housekeeping and Accounts to maximise revenue while maintaining brand standards.
Excellent communication, a proactive leadership style, and a track record of delivering outstanding service are required;
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Front Desk Supervisor & Guest Experience Leader in City of London employer: Doyle Collection
The Marylebone is an exceptional employer, offering a vibrant work culture in the heart of London, where hospitality and teamwork thrive. With competitive pay, generous holiday allowances, and a commitment to personal development, employees enjoy numerous benefits including discounts at our hotels and local stores, as well as opportunities for social engagement through staff events. Join us to be part of a family-owned collection that values inclusion and fosters growth in a dynamic environment.
