As a great Duty Manager, you will have to co-ordinate, plan and execute all activities focused on delivering world-class service to every guest in the hotel. Also, you will have to conduct daily Duty Management shifts, to be an ambassador for the hotel, providing an immediate management point of contact for guests, colleagues and to deal effectively with all emergency procedures within the hotel. Experience in Opera Cloud is preffered but not required.
This is a hands-on leadership role, combining Guest Relations, Duty Management and exceptional service, with a focus on delivering the personalised, intuitive experience expected of a Forbes-standard hotel.
The Perks of working for The Marylebone Hotel:
- Service Charge on top of your base salary
- Upselling incentives
- Holiday allowance increasing with length of service up to 25 days
- Free meals on duty
- 50% discount when dining with The Doyle Collection
- Discounted rates when staying in our hotels
- Training dedicated to personal development
- Cycle to work scheme
- Discounts in selected stores and online shops
- Life Insurance and Company Pension
- Complimentary uniform and dry cleaning
- One paid volunteering day per year
- Free access to the Employee Assistance Programme
- Hotel Incentives and rewards
- Staff summer parties, Christmas parties and regular team get togethers
- Refer a Friend bonus scheme
The Marylebone, London
Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.
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Duty Manager in City of London employer: Doyle Collection
The Marylebone is an exceptional employer, offering a vibrant work culture in the heart of London, where hospitality and teamwork thrive. With competitive pay, generous holiday allowances, and a commitment to personal development, employees enjoy numerous benefits including discounts at our hotels and local stores, as well as opportunities for social engagement through staff events. Join us to be part of a family-owned collection that values inclusion and fosters growth in a dynamic environment.
