At a Glance
- Tasks: Be the go-to person for our General Manager, handling calls, emails, and admin tasks.
- Company: Join The Marylebone Hotel, a luxury destination in the heart of London.
- Benefits: Enjoy generous service charge, holiday allowance, free meals, and discounts at our hotels.
- Why this job: Kickstart your career in luxury hospitality while making a real impact on guest experiences.
- Qualifications: Strong organisational skills and tech-savviness are essential; experience in admin roles preferred.
- Other info: Work in a vibrant environment with opportunities for personal development and team events.
The predicted salary is between 30000 - 42000 £ per year.
An exciting opportunity is now available for an ambitious and bright professional to join the Marylebone Hotel as the Personal Assistant to the General Manager. As Personal Assistant to our GM, you will be the main point of contact for all interactions with the General Manager and Hotel Manager; answering and transferring telephone calls, email management, managing their diaries and assisting with administrative duties.
Based onsite at The Marylebone, this role will see you assist in arranging reservations for VIP hotel guests as well as organising travel plans for senior team; booking flights, trains, hotel rooms and arranging reservations. Confidentiality is key in this role, as is your ability to prioritise, delegate and attend to guest feedback promptly and professionally.
In addition to these day-to-day responsibilities, you will take on project work in the areas of Health & Safety, Guest Relations and recognition, departmental projects alongside the Heads of Department and more. This is an ideal opportunity for an enthusiastic and bright individual with strong organisational skills, tech savviness and a real passion for the luxury hospitality industry. Our ideal candidate will currently be working in an administrative lead role and working within a fast-paced industry with multiple stakeholders. Working knowledge of MS Office, Excel, PowerPoint, is required.
The Perks of working for The Marylebone Hotel:
- Generous Service Charge
- Holiday allowance increasing with length of service up to 25 days
- Free meals on duty
- 50% discount when dining with The Doyle Collection
- Discounted rates when staying in our hotels
- Training dedicated to personal development
- Cycle to work scheme
- Discounts in selected stores and online shops
- Life Insurance and Company Pension
- Complimentary uniform and dry cleaning
- One paid volunteering day per year
- Free access to the Employee Assistance Programme
- Hotel Incentives and rewards
- Staff summer parties, Christmas parties and regular team get-togethers
- Refer a Friend bonus scheme
The Marylebone, London is located just minutes from Oxford Street and in the heart of Marylebone Village, providing easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.
The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.
We are proud to say that The Doyle Collection has maintained its listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
Personal Assistant to General Manager in Westminster employer: Doyle Collection Ltd.
Contact Detail:
Doyle Collection Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Assistant to General Manager in Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at The Marylebone. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching the hotel and its culture. Familiarise yourself with their values and recent news. This shows you’re genuinely interested and helps you stand out as a candidate who fits right in.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use examples from your past experiences that highlight your organisational skills and ability to handle multiple tasks—just like the role requires!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive—just what they need in a Personal Assistant!
We think you need these skills to ace Personal Assistant to General Manager in Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Personal Assistant role. Highlight your organisational skills, tech savviness, and any relevant experience in hospitality or administrative roles. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the luxury hospitality industry and explain why you're the perfect fit for the General Manager's right-hand person. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: As a Personal Assistant, communication is key. Make sure your written application reflects your ability to communicate clearly and professionally. Whether it's your email management skills or how you handle guest feedback, let us see your strengths!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at The Marylebone!
How to prepare for a job interview at Doyle Collection Ltd.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Personal Assistant to the General Manager. Familiarise yourself with diary management, email handling, and the importance of confidentiality. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think of times when you successfully managed multiple tasks or prioritised effectively in a fast-paced environment. Being able to articulate these experiences will show that you’re the right fit for the dynamic nature of the job.
✨Demonstrate Tech Savviness
Since the role requires proficiency in MS Office, Excel, and PowerPoint, be ready to discuss your experience with these tools. You might even want to mention specific projects where you used them to improve efficiency or communication. This will reassure the interviewers that you can hit the ground running.
✨Emphasise Your Passion for Hospitality
The Marylebone Hotel values individuals who are passionate about the luxury hospitality industry. Share your thoughts on what makes exceptional guest relations and how you can contribute to creating memorable experiences for VIP guests. This will help you connect with the interviewers on a personal level.