At a Glance
- Tasks: Welcome guests and ensure a smooth night experience at our luxury hotel.
- Company: Join The Kensington, a top-rated luxury hotel in London.
- Benefits: Enjoy competitive pay, free meals, discounts, and generous holiday allowance.
- Other info: Great career growth opportunities and a fun, inclusive work environment.
- Why this job: Be part of a passionate team and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
If you love making guests feel special and want to be a part of a great team that is passionate about hospitality, this opportunity to join us is perfect. As a Night Auditor, you will be the friendly face our guests see when they first arrive at our hotel. Providing a warm welcome and anticipating guests' needs will come as second nature to you, as will your impressive multi-tasking skills.
The Perks of working for The Kensington Hotel:
- Upselling incentives
- Holiday allowance increasing with length of service up to 25 days
- Free meals on duty
- 50% discount when dining with The Doyle Collection
- Discounted rates when staying in our hotels
- Training dedicated to personal development
- Cycle to work scheme
- Discounts in selected stores and online shops
- Life Insurance and Company Pension
- Complimentary uniform and dry cleaning
- One paid volunteering day per year
- Free access to the Employee Assistance Programme
- Hotel Incentives and rewards
- Staff summer parties, Christmas parties and regular team get-togethers
- Refer a Friend bonus scheme
The Kensington, London
The Kensington is set in one of London's most desirable locations, surrounded by museums and walking distance from the shops of South Kensington and Knightsbridge. A luxury hotel with an ambience reminiscent of a private members club, 150 individually designed rooms and suites, Town House restaurant and K Bar, make it the perfect hidden spot.
The Doyle Collection
The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.
We are proud to say that The Doyle Collection has maintained its listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
Night Auditor: Elevate Guest Experience & Smooth Nights employer: Doyle Collection Ltd.
The Kensington Hotel is an exceptional employer, offering a vibrant work culture that prioritises guest experience and employee satisfaction. With generous benefits such as increasing holiday allowance, personal development training, and a supportive environment that values diversity and inclusion, team members are encouraged to grow and thrive in their roles. Located in the heart of London, employees enjoy a unique blend of luxury hospitality and a warm, family-oriented atmosphere, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Night Auditor: Elevate Guest Experience & Smooth Nights
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Show up in person! If you're eyeing a specific hotel, pop in and ask to speak with someone from the management team. A warm smile and a genuine interest can make a lasting impression.
✨Tip Number 3
Prepare for interviews by practising common questions and showcasing your multi-tasking skills. Think of examples from past experiences where you’ve gone above and beyond for guests – that’s what we love to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining our fantastic team at The Kensington Hotel.
We think you need these skills to ace Night Auditor: Elevate Guest Experience & Smooth Nights
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you make guests feel special.
Tailor Your Application:Make sure to tailor your application to the Night Auditor role. Highlight your multi-tasking skills and any relevant experience that shows you can handle the night shift with a smile!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and get straight to what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Kensington Hotel.
How to prepare for a job interview at Doyle Collection Ltd.
✨Know the Hotel Inside Out
Before your interview, take some time to research The Kensington Hotel and The Doyle Collection. Familiarise yourself with their values, services, and unique offerings. This will not only show your genuine interest but also help you tailor your answers to align with their ethos of warmth and thoughtfulness.
✨Showcase Your Guest-Centric Approach
As a Night Auditor, your role revolves around enhancing guest experiences. Prepare examples from your past where you've gone above and beyond for guests. Highlight your multi-tasking skills and how you anticipate needs, as this is crucial in creating that warm welcome they’re looking for.
✨Practice Common Interview Questions
Anticipate questions related to hospitality, customer service, and problem-solving. Think about scenarios where you had to handle difficult situations or manage multiple tasks at once. Practising these responses will help you feel more confident and articulate during the interview.
✨Dress the Part and Bring Your Personality
First impressions matter! Dress smartly and professionally, reflecting the luxury of The Kensington. But don’t forget to let your personality shine through. A friendly smile and a positive attitude can go a long way in making a memorable impression on your interviewers.
