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- Tasks: Ensure guest safety, monitor CCTV, and respond to emergencies in a prestigious hotel.
- Company: Join a renowned hotel group known for its commitment to excellence.
- Benefits: Enjoy a generous service charge, holiday allowance, and ongoing training.
- Why this job: Be part of a dynamic team ensuring guest safety and satisfaction.
- Qualifications: Strong customer service skills and knowledge of safety procedures required.
- Other info: Flexible shift work, including weekends and nights, with great career growth.
The predicted salary is between 36000 - 60000 £ per year.
A prestigious hotel group is seeking a dedicated Security Officer to join their team in London. The ideal candidate will be knowledgeable in safety procedures, with strong customer service skills, able to monitor CCTV, and support during emergencies.
Responsibilities include:
- Patrolling the hotel
- Investigating incidents
- Maintaining logs
This role requires willingness to work shifts, including weekends and nights. Competitive perks include generous service charge, holiday allowance, and continuous training opportunities.
Hotel Security Officer - Shift-Based, Guest-Focused in London employer: Doyle Collection Ltd.
Contact Detail:
Doyle Collection Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Security Officer - Shift-Based, Guest-Focused in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the hotel group on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare examples of how you've handled security situations or provided excellent customer service in the past. We want to see that you can keep guests safe while making them feel welcome.
✨Tip Number 3
Dress the part! When you go for interviews, make sure you look sharp and professional. It shows that we take the role seriously and are ready to represent the hotel with pride.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job postings that you won’t find anywhere else.
We think you need these skills to ace Hotel Security Officer - Shift-Based, Guest-Focused in London
Some tips for your application 🫡
Show Your Customer Service Skills: In your application, highlight any experience you have in customer service. We want to see how you can make guests feel safe and welcome, so share specific examples of how you've gone above and beyond for customers.
Be Clear About Your Availability: Since this role involves shift work, it's important to mention your flexibility in your application. Let us know if you're available for weekends and nights, as this will show that you're ready to commit to the demands of the job.
Demonstrate Your Knowledge of Safety Procedures: Make sure to include any relevant training or certifications related to safety and security. We’re looking for candidates who understand the importance of safety protocols, so don’t hold back on showcasing your expertise!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it shows that you’re keen to join our team. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Doyle Collection Ltd.
✨Know Your Safety Procedures
Make sure you brush up on the safety procedures relevant to hotel security. Be prepared to discuss how you would handle various situations, like emergencies or incidents, as this will show your knowledge and readiness for the role.
✨Showcase Your Customer Service Skills
As a Hotel Security Officer, you'll be interacting with guests regularly. Think of examples from your past experiences where you provided excellent customer service, especially in challenging situations. This will highlight your ability to maintain a guest-focused approach.
✨Familiarise Yourself with CCTV Operations
Since monitoring CCTV is part of the job, it’s a good idea to understand the basics of how CCTV systems work. If you have experience with them, be ready to share specific instances where you used this skill effectively.
✨Be Ready for Shift Work Questions
This role requires flexibility with shifts, including weekends and nights. Prepare to discuss your availability and any previous experience working in similar shift patterns. Showing that you're adaptable will make you a strong candidate.
