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- Tasks: Lead a team to create unforgettable dining experiences for our guests.
- Company: Join The Doyle Collection, a luxury hotel group known for its warm service.
- Benefits: Enjoy competitive pay, generous service charge, and amazing discounts.
- Why this job: Be part of a vibrant team in a stunning location with great career growth.
- Qualifications: Passion for food and experience in hospitality leadership.
- Other info: Work in a supportive environment that values diversity and personal development.
The predicted salary is between 11 - 17 £ per hour.
Contract: Permanent
Salary: £14 per hour and generous service charge
As the Head Waiter/Waitress you will be responsible for ensuring all guests dining in the restaurant and bar have a memorable first impression. You will be a passionate foodie who leads a team by example and loves going the extra mile to make sure our guests leave wanting to come back again and again.
Responsibilities
- Lead a team by example to ensure guests have a memorable dining experience in the restaurant and bar.
Perks
- Generous Service Charge
- Holiday allowance increasing with length of service up to 25 days
- Free meals on duty
- 50% discount when dining with The Doyle Collection
- Discounted rates when staying in our hotels
- Training dedicated to personal development
- Cycle to work scheme
- Discounts in selected stores and online shops
- Life Insurance and Company Pension
- Complimentary uniform and dry cleaning
- One paid volunteering day per year
- Free access to the Employee Assistance Programme
- Hotel Incentives and rewards
- Staff summer parties, Christmas parties and regular team get togethers
- Refer a Friend bonus scheme
The Kensington, London
The Kensington is set in one of London’s most desirable locations, surrounded by museums and walking distance from the shops of South Kensington and Knightsbridge. A luxury hotel with an ambience reminiscent of a private members club, 150 individually designed rooms and suites, Town House restaurant and K Bar, make it the perfect hidden spot.
The Doyle Collection
The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.
We are proud to say that The Doyle Collection has maintained its listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
Head Waiter/Waitress employer: Doyle Collection Ltd.
Contact Detail:
Doyle Collection Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Show up in person! If you're eyeing a specific restaurant or hotel, pop in and introduce yourself. A friendly chat with the management can leave a lasting impression and might just lead to an interview.
✨Tip Number 3
Be ready for a trial shift! Many places in hospitality want to see how you interact with guests and your team. Prepare to showcase your skills and personality – it’s your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing passionate candidates who are eager to join our team. Plus, it’s the best way to stay updated on new opportunities at The Doyle Collection.
We think you need these skills to ace Head Waiter/Waitress
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food shine through! Share any experiences that highlight your enthusiasm for dining and how you can create memorable moments for guests.
Lead by Example: As a Head Waiter/Waitress, you'll be leading a team. Use your application to demonstrate your leadership skills. Mention any past experiences where you've motivated or guided a team to success.
Highlight Customer Service Skills: Make sure to emphasise your customer service experience. We want to know how you've gone the extra mile for guests in the past and how you plan to do the same with us at The Doyle Collection.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Doyle Collection Ltd.
✨Know the Menu Inside Out
As a Head Waiter/Waitress, you’ll need to impress with your knowledge of the menu. Familiarise yourself with all the dishes, ingredients, and any specials. This will not only show your passion for food but also help you answer questions confidently during the interview.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your leadership style. Share specific examples of how you've motivated your team in the past or handled difficult situations. This will demonstrate that you can lead by example and create a positive dining experience.
✨Emphasise Customer Service Excellence
The Doyle Collection values memorable guest experiences, so highlight your commitment to exceptional customer service. Prepare anecdotes that showcase how you’ve gone the extra mile for guests, ensuring they leave with a smile and a desire to return.
✨Research The Doyle Collection
Familiarise yourself with The Doyle Collection’s ethos and values. Understanding their commitment to inclusion, diversity, and continuous improvement will help you align your answers with their culture, making you a more attractive candidate.