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For Companies At a Glance
- Tasks: Lead our dining teams to create unforgettable guest experiences in a luxury setting.
- Company: Join The Kensington Hotel, a top-rated luxury hotel in London.
- Benefits: Enjoy competitive pay, generous service charge, and amazing perks like free meals and discounts.
- Why this job: Be part of a vibrant team that values hospitality and personal development.
- Qualifications: Experience in hospitality and a passion for delivering exceptional service.
- Other info: Work in a supportive environment with opportunities for growth and fun team events.
The predicted salary is between 11 - 17 £ per hour.
Contract: Permanent
Salary: £14 per hour & generous service charge
An experienced Head Waiter/Waitress will lead our dining teams, ensuring guests receive memorable first impressions and memorable service throughout the restaurant and bar. Passionate about food and hospitality, you will set the example and provide extra effort to keep guests returning again and again.
The Perks of working for The Kensington Hotel
- Generous Service Charge
- Holiday allowance increasing with length of service up to 25 days
- Free meals on duty
- 50% discount when dining with The Doyle Collection
- Discounted rates when staying in our hotels
- Training dedicated to personal development
- Cycle to work scheme
- Discounts in selected stores and online shops
- Life Insurance and Company Pension
- Complimentary uniform and dry cleaning
- One paid volunteering day per year
- Free access to the Employee Assistance Programme
- Hotel Incentives and rewards
- Staff summer parties, Christmas parties and regular team get togethers
- Refer a Friend bonus scheme
The Kensington, London
The Kensington is set in one of London's most desirable locations, surrounded by museums and walking distance from the shops of South Kensington and Knightsbridge. A luxury hotel with an ambience reminiscent of a private members club, 150 individually designed rooms and suites, Town House restaurant and K Bar, make it the perfect hidden spot.
The Doyle Collection
The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. The Doyle Collection has maintained its listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017, reflecting a culture of continuous improvement and supportive leadership. Inclusion and diversity are key to us. At The Doyle Collection, everyone is valued and treated with fairness and respect. All our team members have the opportunity to thrive as an equal opportunities employer.
Legal requirement
All applicants must be eligible to live and work in the UK. Documented evidence will be required.
Head Waiter employer: Doyle Collection Ltd.
Contact Detail:
Doyle Collection Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Get to know the restaurant scene in London! Familiarise yourself with the top dining spots and trends. This will not only help you during interviews but also show your passion for the industry.
✨Tip Number 2
Network like a pro! Attend hospitality events or join online groups where you can connect with other professionals. You never know who might have a lead on that perfect Head Waiter position.
✨Tip Number 3
Practice your interview skills! Role-play common questions with a friend or in front of the mirror. Being confident and articulate about your experience will set you apart from the competition.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your enthusiasm for working at The Kensington Hotel and being part of The Doyle Collection.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the Head Waiter role. Highlight your relevant experience and skills that align with what we’re looking for. This shows us that you’ve done your homework and are serious about joining our team.
Be Personable: In your cover letter, don’t be afraid to let your personality come through. We value warmth and thoughtfulness, so share a bit about yourself and why you’d be a great fit for The Kensington and The Doyle Collection.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Doyle Collection Ltd.
✨Know the Menu Inside Out
As a Head Waiter, you'll need to impress with your knowledge of the menu. Familiarise yourself with every dish, including ingredients and preparation methods. This will not only help you answer questions confidently but also show your passion for food and hospitality.
✨Showcase Your Leadership Skills
During the interview, be ready to discuss your experience leading teams. Share specific examples of how you've motivated staff or handled difficult situations. This will demonstrate that you can set the example and maintain high service standards.
✨Emphasise Customer Service Excellence
Highlight your commitment to providing memorable service. Prepare anecdotes that showcase your ability to create positive guest experiences. Remember, the goal is to make guests feel valued and ensure they return time and again.
✨Align with Their Values
Research The Doyle Collection's ethos and values, especially their focus on inclusion and diversity. Be prepared to discuss how your personal values align with theirs, showing that you're not just a fit for the role, but also for the company culture.
