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- Tasks: Supervise events, ensuring top-notch service and client satisfaction.
- Company: Join The Marylebone Hotel, a luxury venue in the heart of London.
- Benefits: Enjoy competitive perks like free meals, discounts, and a generous holiday allowance.
- Why this job: Be part of an award-winning team and create unforgettable experiences.
- Qualifications: Experience in event operations and a passion for customer service.
- Other info: Work in a vibrant environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We are now looking for a Meeting and Events Supervisor that will be responsible for ensuring a consistent, high level service throughout the booking and event process. With a strong understanding of event operations, as well as the desire to work in a fast paced, award winning event space, the ideal candidate will be driven by converting enquiries, building relationships and exceeding our client's expectations.
Key Responsibilities:
- Assisting in managing all aspects of the Meeting & Events Department in the operational function.
- Maximising the profitability of the M&E operations through the implementation of effective cost controls and increasing revenue potential.
- Maintaining consistent standards of service, ensuring guest satisfaction while creating a work environment that supports organisational values and visions.
The Perks of working for The Marylebone Hotel:
- Service Charge
- Upselling incentives
- Holiday allowance increasing with length of service up to 25 days
- Free meals on duty
- 50% discount when dining with The Doyle Collection
- Discounted rates when staying in our hotels
- Training dedicated to personal development
- Cycle to work scheme
- Discounts in selected stores and online shops
- Life Insurance and Company Pension
- Complimentary uniform and dry cleaning
- One paid volunteering day per year
- Free access to the Employee Assistance Programme
- Hotel Incentives and rewards
- Staff summer parties, Christmas parties and regular team get togethers
- Refer a Friend bonus scheme
The Marylebone, London Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.
The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained its listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
Events Supervisor employer: Doyle Collection Ltd.
Contact Detail:
Doyle Collection Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Supervisor
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the events space. Building relationships can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for event management shine through. They want to see that you’re driven and ready to exceed client expectations.
✨Tip Number 3
Be prepared for interviews by researching the company and its values. Tailor your responses to show how you align with their mission and how you can contribute to their award-winning service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Events Supervisor
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let us see your enthusiasm for the events industry. Share any relevant experiences or projects that highlight your love for creating memorable events and how you can bring that energy to our team.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Meeting and Events Supervisor role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit the bill.
Highlight Your Relationship-Building Skills: Since building relationships is key in this role, include examples of how you've successfully connected with clients or colleagues in the past. This will show us that you can exceed client expectations and create a positive atmosphere.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Doyle Collection Ltd.
✨Know Your Events Inside Out
Before the interview, make sure you research the types of events that The Marylebone Hotel hosts. Familiarise yourself with their service ethos and think about how your experience aligns with their operational needs. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Relationship-Building Skills
Since the role involves building relationships and exceeding client expectations, prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Be ready to discuss how you can apply these skills in a fast-paced environment.
✨Demonstrate Your Profitability Mindset
Think about ways you've maximised profitability in previous roles. Whether it’s through cost control or upselling, be prepared to share specific strategies you've implemented. This will highlight your understanding of the business side of event management.
✨Emphasise Teamwork and Culture Fit
The Doyle Collection values a supportive work environment, so be sure to express your commitment to teamwork and organisational values. Share examples of how you've contributed to a positive workplace culture in the past, as this will resonate well with their ethos.
