At a Glance
- Tasks: Deliver top-notch maintenance services and ensure a great living experience for residents.
- Company: Join a family-owned, award-winning developer of luxury student accommodation.
- Benefits: Enjoy competitive salary, 25 days holiday, paid overtime, and a pension scheme.
- Other info: Flexible working hours with opportunities for career growth and development.
- Why this job: Be part of a dynamic team making a real difference in residents' lives.
- Qualifications: Experience in maintenance and a relevant qualification in plumbing or electrical systems is a plus.
The predicted salary is between 30000 - 40000 € per year.
We have an exciting opportunity for an experienced Maintenance Operative to join our team at our flagship accommodation - Square Gardens in Manchester City Centre. As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.
Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services. Downing are a family-owned, award-winning, leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. Operational for over 35 years, we deliver best-in-class developments, with over £2bn of developments successfully completed to date, and a further £1.6bn in the pipeline.
Role Responsibilities:
- Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, electricals, painting and decorating and supervise any of these aspects that are subcontracted.
- Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.
- Ensure all residents enjoy a high level of maintenance and cleanliness.
- Understand and respond to health and safety matters in a timely manner.
- Administer all maintenance and health and safety records.
- Carry out PPM checks (e.g. emergency lighting, fire alarm).
- Assist with visual daily health and safety checks.
- Support and complete risk assessment monitoring.
- Escalate all Health, Safety, Welfare and Security issues or concerns to the Line Manager.
- Carry out redecoration and repairs within apartments and communal areas.
- Identify and communicate any potential areas for future works.
- Complete all paperwork and procedures in line with company policy.
- Escort contractors whilst working on site.
- Conduct building audits including health & safety and compliance.
- Assist with periodic and tenancy end inspections and associated maintenance tasks resulting from these.
- Preparing apartments for occupation.
- Support with CapEx improvement works/schedules.
- Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure.
- Manage and meet agreed KPI’s as set by the line manager.
- Working closely with the Management team to co-ordinate the preparation of amenity spaces for events.
Attributes & Skills:
- Previous experience of domestic electrical/plumbing/general maintenance would be an advantage.
- Hold a relevant qualification in either plumbing, joinery or electrical systems would be advantageous if at all possible.
- Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken.
- Previous building mobilisation experience would be an advantage.
- Well organised, ability to problem solve, prioritise and work under pressure.
- Understanding the importance of achieving deadlines and ensuring quality output.
- A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas.
- Attention to detail and taking ownership of all core tasks/duties.
- Professional presentation, confident and outgoing in nature.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Fluent in written and verbal English, culturally aware and able to adapt communication style.
Hours of Work:
Monday to Friday 8am- 5pm, 9am - 6pm or 10am – 7pm on a rota’d shift basis. We require you to work 1 in 5 Saturdays 8am to 5pm on a rota’d shift basis, with hours given back in lieu the following week. During our summer turnaround period, we may require additional support to cover additional hours.
Benefits:
- Competitive salary
- 25 days holiday, plus bank holidays
- Paid overtime
- Company Pension scheme
- Life Assurance cover
- Employee Assistance Scheme
Maintenance Operative in Warrington employer: Downing
At Downing Living, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and professional growth. As a Maintenance Operative at our flagship Square Gardens in Manchester, you will enjoy competitive benefits, including a generous holiday allowance and a company pension scheme, all while contributing to a sustainable living environment in the heart of the city. Join us and be part of a family-owned company with over 35 years of experience in delivering luxury accommodation, where your skills will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Operative in Warrington
✨Tip Number 1
Get to know the company! Research Downing Living and their values. When you walk into that interview, show us you understand what makes Square Gardens special and how you can contribute to that.
✨Tip Number 2
Practice your skills! If you’ve got experience in plumbing, electricals, or joinery, be ready to talk about specific projects you've worked on. We want to hear about your problem-solving skills and how you tackle maintenance challenges.
✨Tip Number 3
Show off your customer service skills! As a Maintenance Operative, you’ll be interacting with residents. Share examples of how you’ve provided excellent service in the past and how you handle tricky situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Square Gardens.
We think you need these skills to ace Maintenance Operative in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in maintenance tasks like plumbing, electrical work, and joinery. We want to see how your skills match up with what we're looking for!
Show Off Your Customer Service Skills:As a Maintenance Operative, you'll be interacting with residents regularly. Let us know about your previous customer service experiences and how you handle tricky situations.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Downing
✨Know Your Stuff
Make sure you brush up on your technical skills related to plumbing, electricals, and general maintenance. Be ready to discuss specific tasks you've handled in the past and how you approached them. This will show that you’re not just experienced but also confident in your abilities.
✨Health & Safety First
Familiarise yourself with health and safety legislation relevant to the role. Be prepared to discuss how you’ve implemented safety measures in previous jobs. This shows that you take safety seriously and understand its importance in a maintenance environment.
✨Customer Service Counts
As a Maintenance Operative, you'll be interacting with residents. Think of examples where you've provided excellent customer service or resolved issues effectively. Highlighting your communication skills can set you apart from other candidates.
✨Show Your Team Spirit
This role requires collaboration with management and other team members. Be ready to share experiences where you’ve worked as part of a team, supported colleagues, or contributed ideas. This demonstrates that you’re a team player who values collaboration.
