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- Tasks: Support our sales team with data entry, reports, and tenant applications.
- Company: Join Downing, a family-owned leader in luxury student accommodation with 35 years of experience.
- Benefits: Enjoy a competitive salary, 25 days holiday, gym access, and a modern office environment.
- Why this job: Be part of a dynamic team in a fast-paced setting that values strong relationships and attention to detail.
- Qualifications: Previous sales/admin experience, excellent IT skills, and strong communication abilities are essential.
- Other info: Opportunity for growth in a company with impressive developments worth £1.6bn.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for a Sales Administrator to join our team in our recently refurbished, modern Head Office in Liverpool City Centre. We are looking for a dynamic individual who thrives in a fast-paced environment and has excellent interpersonal and administration skills. The role requires you to provide administrative support to our sales team, including data entry, generating sales reports and processing tenant booking applications. Strong attention to detail is required for this role.
Downing are a family-owned, award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. We have been operating for over 35 years and currently have 14 operational student accommodation schemes in 10 major cities, with an impressive £1.6bn worth of developments in the pipeline.
Key Responsibilities:- Ensuring all sales enquiries are responded to and processed within appropriate timeframes; successfully converting general enquiries into sales.
- Managing the sales booking processes, e.g., obtaining applications and documentation.
- Updating both Operations teams and CRM systems of all agreed bookings and relevant information.
- Process tenant applications via the electronic booking system.
- Tracking budgets for commissions and lettings.
- Understand, analyse and interpret data to generate sales reports.
- Updating accommodation agents of booking availability and prices.
- Liaising with our China office to discuss market trends, agent requests, agent feedback, market trends, competitors etc.
- Regularly tracking agents’ performance.
- Reconciling payments and commissions.
- Reconciling budgets and incentives.
- Liaise with internal and external teams, developing and maintaining strong relationships.
- Previous experience within a Sales / Admin role.
- Proven ability to build and maintain strong, professional relationships.
- Strong attention to detail.
- Familiar with online communication apps and platforms.
- Excellent IT skills, including a strong knowledge of Microsoft Word, Excel and PowerPoint.
- Excellent communication skills, both written and oral.
- Experience working with international accommodation agencies.
- Experience using booking / CRM systems within a data compliant environment.
- Experience within Student Accommodation or University sector.
- A working knowledge of Canva, Kinetics and HubSpot.
- Competitive Salary
- 25 days holiday + bank holidays
- Company Pension Contribution
- Gym Access
- Modern Office in the centre of Liverpool’s Business district
- Employee Assistance Program
- Life Assurance Cover
Sales Administrator employer: Downing
Contact Detail:
Downing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description. If you have experience with similar platforms, be ready to discuss how your skills can transfer to their system.
✨Tip Number 2
Highlight your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully handled a fast-paced environment, as this is crucial for the Sales Administrator role.
✨Tip Number 3
Research Downing and their projects in detail. Understanding their business model and recent developments will help you demonstrate your genuine interest during any interviews.
✨Tip Number 4
Practice your communication skills, especially in a professional context. Since the role involves liaising with various teams and external agents, being articulate and confident will set you apart.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and administration. Emphasise your attention to detail and any previous roles where you managed data entry or generated reports.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and ability to thrive in fast-paced environments. Mention specific examples of how you've successfully managed sales processes or built strong professional relationships.
Highlight Technical Skills: Since the role requires excellent IT skills, ensure you mention your proficiency in Microsoft Word, Excel, and PowerPoint. If you have experience with CRM systems or online communication platforms, be sure to include that as well.
Showcase Relevant Experience: If you have experience in the student accommodation sector or working with international agencies, make it prominent in your application. This will demonstrate your understanding of the market and the specific challenges related to the role.
How to prepare for a job interview at Downing
✨Showcase Your Attention to Detail
As a Sales Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your previous roles where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Your Interpersonal Skills
This role requires strong relationship-building abilities. Think of instances where you successfully collaborated with teams or clients, and be ready to share these experiences during the interview.
✨Familiarise Yourself with Relevant Software
Since the job involves using CRM systems and Microsoft Office, brush up on your skills in these areas. You might be asked about your proficiency, so having examples of how you've used these tools effectively will be beneficial.
✨Research the Company and Its Market
Understanding Downing's position in the student accommodation market can set you apart. Familiarise yourself with their recent projects and market trends, especially those related to international accommodation agencies, to show your genuine interest.
