Maintenance Operative in Newcastle upon Tyne

We are currently looking for an additional Maintenance Operative to join our team responsible for the maintenance of our exceptional Student Accommodation Schemes in Newcastle. Spread across two buildings, Verde offers 112 studio apartments and 432 en-suite student bedrooms, and The View offers 329 en-suite bedrooms and 123 studios.

As Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.

Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. We have been operating for over 38 years and currently have 14 operational student accommodation schemes in 10 major cities, with a further £1.6bn of upcoming developments in our pipeline.

Key Responsibilities:

• Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, electricals, painting and decorating and supervise any of these aspects that are subcontracted.
• Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.
• Ensure all residents enjoy a high level of maintenance and cleanliness.
• Understand and respond to health and safety matters in a timely manner.
• Administer all maintenance and health and safety records.
• Carry out PPM checks (e.g. emergency lighting, fire alarm).
• Assist with visual daily health and safety checks.
• Support and complete risk assessment monitoring.
• Escalate all Heath, Safety, Welfare and Security issues or concerns to the Line Manager.
• Carry out redecoration and repairs within apartments and communal areas.
• Identify and communicate any potential areas for future works.
• Complete all paperwork and procedures in line with company policy.
• Escort contractors whilst working on site.
• Conduct building audits including health & safety and compliance.
• Assist with periodic and tenancy end inspections and associated maintenance tasks resulting from these.
• Preparing apartments for occupation.
• Support with CapEx improvement works/schedules.
• Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure.
• Manage and meet agreed KPI’s as set by the line manager.
• Working closely with the Management team to co-ordinate the preparation of amenity spaces for events.

Key Requirements:

• Previous experience of domestic electrical/plumbing/general maintenance would be an advantage.
• Hold a relevant qualification in either plumbing, joinery or electrical systems would be an advantageous if at all possible.
• Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken.
• Well organised, ability to problem solve, prioritise and work under pressure.
• Understanding the importance of achieving deadlines and ensuring quality output.
• A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas.
• Attention to detail and taking ownership of all of core tasks/duties.
• Professional presentation, confident and outgoing in nature.
• Excellent verbal and written communication skills.
• Fluent in written and verbal English, culturally aware and able to adapt communication style.

Hours of Work:

• Monday to Friday 8am to 5pm or 9am to 6pm on a rota basis.
• We require you to work 1 in 4 Saturday’s 8am to 5pm on a rota’d shift basis.
• During our summer turnaround period, we may require additional support to cover additional hours.

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