Caretaker in Manchester

We have an exciting opportunity for an experienced Caretaker to join our team at our flagship accommodation - Square Gardens in Manchester City Centre. As Caretaker, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive caretaking and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.

Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services. Downing are a family-owned, award-winning, leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK.

Role Responsibilities:

• Undertake basic repairs including plumbing, joinery, painting and decorating, furniture repairs and minor maintenance works and report any specialist works that are required.
• Carry out general caretaking and maintenance duties across the building and grounds to a high standard.
• Ensure all residents enjoy a high level of maintenance, cleanliness and presentation throughout the building.
• Understand and respond to health and safety matters in a timely manner.
• Administer all maintenance and health and safety records.
• Carry out PPM checks (e.g. emergency lighting, fire alarm).
• Assist with visual daily health and safety checks.
• Support and complete risk assessment monitoring.
• Escalate all Health, Safety, Welfare and Security issues or concerns to the Line Manager.
• Carry out redecoration and repairs within apartments and communal areas.
• Identify and communicate any potential areas for future works.
• Complete all paperwork and procedures in line with company policy.
• Escort contractors whilst working on site.
• Conduct building audits including health & safety and compliance.
• Assist with periodic and tenancy end inspections and associated maintenance tasks resulting from these.
• Preparing apartments for occupation.
• Support with improvement works/schedules.
• Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure.
• Manage and meet agreed KPI’s as set by the line manager.
• Working closely with the Management team to co-ordinate the preparation of amenity spaces for events.

Attributes & Skills:

• Previous experience of domestic plumbing/basic electrical/general maintenance/caretaking would be an advantage.
• Hold a relevant qualification in either plumbing, joinery or electrical systems would be advantageous if at all possible.
• Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken.
• Well organised, ability to problem solve, prioritise and work under pressure.
• Understanding the importance of achieving deadlines and ensuring quality output.
• A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas.
• Attention to detail and taking ownership of all core tasks/duties.
• Professional presentation, confident and outgoing in nature.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Fluent in written and verbal English, culturally aware and able to adapt communication style.

Hours of Work:

Monday to Friday 8am- 5pm, 9am - 6pm or 10am – 7pm on a rota’d shift basis. We require you to work 1 in 5 Saturdays 8am to 5pm on a rota’d shift basis, with hours given back in lieu the following week. During our summer turnaround period, we may require additional support to cover additional hours.

Benefits:

• Competitive salary
• 25 days holiday, plus bank holidays
• Paid overtime
• Company Pension scheme
• Life Assurance cover
• Employee Assistance Scheme