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- Tasks: Support sales and manage relationships with international accommodation agents in a fast-paced environment.
- Company: Award-winning family-owned developer of luxury student accommodation in the UK.
- Benefits: Competitive salary, 25 days holiday, gym access, and modern office perks.
- Why this job: Join a dynamic team and make an impact in the student accommodation market.
- Qualifications: Experience in sales/admin, strong relationship-building skills, and excellent IT proficiency.
- Other info: Opportunity for growth in a vibrant office located in Liverpool's business district.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for a Sales Coordinator to join our team in our recently refurbished, modern Head Office in Liverpool City Centre. We are looking for a dynamic individual who thrives in a fast-paced environment and has excellent interpersonal skills. The role requires you to provide interim support to both our domestic and international markets, managing our day-to-day relationships with international accommodation agents and supporting our sales and administrative functions. To maintain our market share, drive sales, and achieve 100% occupancy, you’ll collaborate daily with both internal and external stakeholders. You must be able to identify solutions to ensure all stakeholder needs and demands are met whilst driving the best results for the business. Quality customer service is paramount, as are excellent relationship management skills.
Downing are a family-owned, award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. We have been operating for over 35 years and currently have 14 operational student accommodation schemes in 10 major cities, with an impressive £1.6bn worth of developments in the pipeline.
Key Responsibilities:- Managing both customer and international accommodation agent enquiries
- Ensuring all sales enquiries are responded to and processed within appropriate timeframes; successfully converting general enquiries into sales
- Managing the sales booking processes, e.g., obtaining applications and documentation
- Updating both Operations teams and CRM system of all agreed bookings and relevant information
- Producing marketing collateral for the use of agents
- Tracking budgets for commissions and lettings
- Understanding, analysing and interpreting data to generate sales reports as and when required
- Assisting in the negotiation of commission structures with external accommodation agents
- Updating accommodation agents of booking availability and prices
- Liaising with our China office to discuss market trends, agent requests, agent feedback, market trends, competitors etc.
- Providing our China office with suitable training and marketing materials
- Assisting in growing our presence in emerging international student markets
- Arranging agent visits, live streams, filming etc. with Operations teams
- Regularly tracking agents’ performance
- Reconciling payments and commissions
- Reconciling budgets and incentives
- Previous experience within a Sales / Admin role
- Proven ability to build and maintain strong professional relationships
- Strong attention to detail
- Familiar with online communication apps and platforms
- Excellent IT skills, including a strong knowledge of Microsoft Word, Excel and PowerPoint
- Excellent communication skills, both written and oral
- Experience working with international accommodation agencies
- Experience using booking / CRM systems within a data compliant environment
- Experience within Student Accommodation or University sector
- A working knowledge of Canva, Kinetics and HubSpot
- Competitive Salary
- 25 days holiday + bank holidays
- Company Pension Contribution
- Gym Access
- Modern Office in the centre of Liverpool’s Business district
- Employee Assistance Program
- Life Assurance Cover
Sales Coordinator in Liverpool employer: Downing
Contact Detail:
Downing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Coordinator role, and who knows? They might just have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since Downing values strong relationships. Think about how your skills can help maintain their market share and drive sales.
✨Tip Number 3
Show off your interpersonal skills! During interviews or networking events, be sure to highlight your ability to build and maintain relationships. This is key for a Sales Coordinator, especially when dealing with international agents.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Downing.
We think you need these skills to ace Sales Coordinator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Coordinator role. Highlight your previous sales or admin experience, and don’t forget to mention any international exposure you might have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your interpersonal skills and how you can contribute to our team. Be sure to mention why you’re excited about working with us at StudySmarter.
Showcase Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. A polished application shows us you care about quality, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Downing
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Sales Coordinator. Familiarise yourself with the company’s operations, especially their approach to managing relationships with international accommodation agents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Interpersonal Skills
Since this role requires excellent relationship management skills, be prepared to discuss your previous experiences where you've successfully built and maintained professional relationships. Use specific examples to illustrate how you’ve handled customer inquiries or collaborated with teams to achieve sales goals.
✨Be Data Savvy
The job involves analysing data to generate sales reports, so brush up on your analytical skills. Be ready to talk about any experience you have with CRM systems or data interpretation. If you can, bring examples of how you've used data to drive sales or improve processes in past roles.
✨Prepare Questions
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions that demonstrate your interest in the role and the company. For instance, ask about the team dynamics or how they measure success in the Sales Coordinator position. This shows you’re proactive and engaged.
