Maintenance Operative / Facilities Operative in Cambridge

We are currently looking for a Maintenance Operative to join our team responsible for the maintenance of our Student Accommodation Scheme with 576 bedrooms in Cambridge City Centre.

As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.

Key Responsibilities:

• Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, electrical, painting and decorating and supervise any of these aspects that are subcontracted.
• Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.
• Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues.
• Liaise with and monitor onsite contractors to ensure completion of work.
• Be responsible for the day to day reactive and preventative maintenance.
• Be responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks, water hygiene flushing/temperature monitoring, shower head descaling and health & safety checks.
• Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks.
• Undertake scheduled flat inspections and complete all resultant actions in a timely manner.
• Record, log and monitor any maintenance issues that may arise within the maintenance log book.
• Ensure that maintenance records are kept for all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certification.
• Ensure that all Property Documentation Files are accurately maintained and up to date.
• Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained/maintained and that safe systems of work are followed, including Permit to Work and hot works permits.
• Interact with students and understand their needs.

Key Requirements:

• Take ownership of responsibilities and display pride in work carried out.
• Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken.
• Hold a relevant qualification in either plumbing, joinery, or electrical systems if possible.
• Have previous experience of domestic electrical/plumbing/general maintenance.
• Have intermediate level skills in business operating systems including Microsoft Word, Excel and Outlook.
• Have demonstrable experience of effective communication both orally and in writing.
• Have the ability to prioritise your own workload.
• Work within a team to cover reception/admin duties and gain a knowledge of the student booking system.

Hours of Work:

Monday to Friday 8am to 5pm or 9am to 6pm. We require you to work 1 in 5 Saturdays 8am to 5pm on a rota’d shift basis. During our summer turnaround period, we may require additional support to cover additional hours.

Benefits:

• Competitive salary
• 25 days holiday, plus bank holidays
• Paid overtime
• Pension scheme
• Life Assurance cover
• Employee Assistance Scheme