Part-Time Patient Experience Coordinator

Part-Time Patient Experience Coordinator

Part-Time 12 - 15 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly face for patients, managing appointments and ensuring smooth communication.
  • Company: Downing Drive Surgery, a dedicated healthcare provider in Leicester.
  • Benefits: Flexible part-time hours and the chance to make a difference in patient care.
  • Why this job: Join a caring team and help improve patient experiences every day.
  • Qualifications: Excellent communication skills and experience in a healthcare setting.

The predicted salary is between 12 - 15 £ per hour.

Downing Drive Surgery in Evington, Leicester is seeking a Patient Advisor to join their team on a part-time basis. The role involves being the first point of contact for patients, managing appointments, and ensuring smooth communication within the practice.

The ideal candidate should have superb communication skills, experience in a healthcare setting, and the ability to handle a dynamic workload. Downing Drive Surgery is dedicated to providing high-quality patient care.

Part-Time Patient Experience Coordinator employer: Downing Drive Surgery

Downing Drive Surgery is an excellent employer that prioritises high-quality patient care while fostering a supportive and collaborative work environment. Located in Evington, Leicester, the practice offers flexible part-time opportunities, encouraging employee growth through continuous training and development. With a strong emphasis on teamwork and communication, staff members are empowered to make a meaningful impact in the lives of patients every day.

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Contact Details:

Downing Drive Surgery Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Part-Time Patient Experience Coordinator

Tip Number 1

Make sure to research Downing Drive Surgery before your interview. Knowing their values and how they prioritise patient care will help you connect with the team and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! Since this role is all about being the first point of contact for patients, try role-playing common scenarios with a friend or family member to boost your confidence.

Tip Number 3

Be ready to discuss your experience in a healthcare setting. Think of specific examples where you've handled a busy workload or resolved patient concerns effectively – this will demonstrate your capability for the role.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining the Downing Drive Surgery team.

We think you need these skills to ace Part-Time Patient Experience Coordinator

Communication Skills
Patient Care
Appointment Management
Healthcare Experience
Dynamic Workload Management
Interpersonal Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Communication Skills:Since the role is all about being the first point of contact for patients, make sure to highlight your superb communication skills in your application. We want to see how you can connect with people and ensure smooth communication within the practice.

Tailor Your Experience:If you've got experience in a healthcare setting, don’t just list it—show us how it relates to the Patient Experience Coordinator role. We love seeing how your past roles have prepared you for this dynamic workload.

Be Personable:We’re looking for someone who can create a welcoming atmosphere for our patients. Use your application to convey your friendly personality and how you would enhance patient care at Downing Drive Surgery.

Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you one step closer to joining our team!

How to prepare for a job interview at Downing Drive Surgery

Know the Practice Inside Out

Before your interview, take some time to research Downing Drive Surgery. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission of providing high-quality patient care.

Showcase Your Communication Skills

As a Patient Experience Coordinator, communication is key. Prepare examples from your past experiences where you effectively communicated with patients or colleagues. Think about how you handled difficult situations and what strategies you used to ensure smooth communication.

Demonstrate Your Adaptability

The role involves managing a dynamic workload, so be ready to discuss how you've successfully adapted to changing circumstances in previous jobs. Share specific instances where you had to prioritise tasks or manage multiple responsibilities at once, highlighting your organisational skills.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, patient care philosophy, or how they handle busy periods. This shows that you're not just interested in the job, but also in how you can contribute to their practice and improve patient experiences.