At a Glance
- Tasks: Set up and manage AV services for exciting conferences and events.
- Company: Join a prestigious college with a friendly team atmosphere.
- Benefits: Enjoy 35 days holiday, free lunches, and gym access.
- Other info: Perfect for those seeking part-time work with great perks!
- Why this job: Gain hands-on experience in AV tech while working flexible hours.
- Qualifications: A levels in English, Maths, and IT; AV equipment experience preferred.
The predicted salary is between 22449 - 22449 £ per year.
Information for the role of (part-time) Conference AV Support Coordinator
Salary: £22,449.14 per annum for 29 hours per week
An excellent opportunity to join a prestigious organisation in a varied and fulfilling role in a small, friendly team. Your day-to-day duties will include:
- The setup and management of the College’s conference and event facilities for both internal and external events
- Supporting the setup and operation of the AV services for all meetings and events, including hybrid meetings
- The moving and lifting of equipment (manual handling training will be given).
To be considered for this interesting role, you will need to have:
- A minimum of A level in English Language, Mathematics and ITQ (or equivalent)
- Experience of working with, or using, a range of AV equipment, including theatre and/or conference presentation systems
- A knowledge of AV equipment, theatre lighting and sound systems
- The ability to communicate effectively with a wide range of people
- Experience of working in a customer service role and good customer service skills
- The ability to move and lift heavy items (following manual handling guidelines and training)
The ideal candidate will be a team player, with a flexible approach to work and tasks. As you will need to work some weekends and evenings, flexibility on working hours is required. A good working knowledge of the Microsoft Office suite (including Outlook) and of conference event booking software is desirable, as are a current First Aid qualification and UK-valid Driving Licence.
As well as the salary, we offer a wide range of benefits:
- 35 days Holiday (including bank holidays and Christmas closure period)
- Discretionary Bonus scheme
- Free College Lunches on working days
- Pension scheme (with matched contribution up to 10%)
- Free access to an Employee Assistance programme 24/7
- Healthcare Cash scheme (e.g. for prescriptions, dental, optical, physiotherapy)
- Free Life Assurance cover
- Optional subsidised private medical scheme
- Cycle purchase scheme, giving substantial savings on cycle purchase
- Free use of on-site Gym facilities
- Free on-site Car parking
- Social events
- An additional Day Off for your Birthday!
Please note, those benefits which are non-contractual may be amended or withdrawn at the College’s discretion.
How to apply
To apply for this position click “Apply Now” on the advert posting on our website and complete an application form. You are able to upload your CV in support of your application. Closing date: midday on Friday 24 July 2026. Please note that the closing date for this post may be brought forward if there is a high volume of applicants.
Applications are welcomed from a broad range of backgrounds. All applicants will be contacted once shortlisting has taken place. Candidates must be eligible to work in the UK. Applicants who declare a disability will be offered an interview if they meet the minimum criteria for the job.
We are pleased to be able offer this document in an accessible format, please contact HR if you wish to receive this advert and role profile or an application form in a different, accessible format, e.g. large print.
Conference AV Support Coordinator (Part Time) in Cambridge employer: Downing College
Join Downing College, a prestigious institution in Cambridge, as a Conference AV Support Coordinator and become part of a small, friendly team dedicated to delivering exceptional event experiences. Enjoy competitive benefits including 35 days of holiday, free lunches, and access to on-site gym facilities, all while working in a supportive environment that values employee growth and well-being. With flexible hours and opportunities for professional development, this role offers a meaningful and rewarding career path in a vibrant academic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Conference AV Support Coordinator (Part Time) in Cambridge
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Downing College and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Downing College and let us see your personality shine through!
We think you need these skills to ace Conference AV Support Coordinator (Part Time) in Cambridge
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Downing College.
Get Familiar with Our Brand:Before applying, take some time to learn about Downing College and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Downing College
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Downing College.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Downing College will surely appreciate.
