At a Glance
- Tasks: Process warranty claims and support the Aftersales Department with strong administration.
- Company: Join a friendly, family-owned franchise dealership with a supportive culture.
- Benefits: Enjoy a competitive salary, part-time hours, and a great work-life balance.
- Other info: Opportunity for growth within a successful Aftersales Department.
- Why this job: Be part of a team that values customer service and efficiency in a dynamic environment.
- Qualifications: Previous warranty admin experience preferred; strong attention to detail and communication skills.
The predicted salary is between 29000 - 29000 £ per year.
Career
Opportunity: Warranty Administrator Part-Time Permanent Role We are delighted to offer an opportunity to join our friendly, family-owned franchise dealership as a Part-Time Warranty Administrator.
This is a permanent role within our busy Aftersales Department, supporting the accurate and timely processing of manufacturer warranty claims.
As a Warranty Administrator, you will play an important role in ensuring warranty work is completed, recorded and submitted correctly.
You will work closely with the service advisors, workshop team and management to help maintain high standards of customer service, compliance and efficiency.
Key Responsibilities Process manufacturer warranty claims accurately and in line with brand guidelines.
Review job cards and supporting documentation to ensure claims are complete and compliant.
Liaise with the workshop, service advisors and manufacturers to resolve warranty queries.
Monitor outstanding, rejected or queried claims and follow up promptly.
Maintain accurate warranty records, invoices and claim documentation.
Support warranty audits and help ensure dealership processes are followed correctly.
Contribute to the smooth running of the Aftersales Department through strong administration and communication.
About You Previous warranty administration or automotive dealership experience is preferred.
Excellent attention to detail, with the ability to work accurately and efficiently.
Strong organisational skills and the ability to manage your workload independently.
Confident communicator with a professional and friendly manner.
Good IT skills and confidence using dealership or manufacturer systems.
Knowledge of Kerridge/CDK would be an advantage.
A team-focused approach and the ability to work well in a busy environment.
GCSE English and Mathematics, or equivalent, are desirable.
What We Offer Permanent, part-time position within a supportive family-run dealership.
Competitive salary, dependent on experience.
Friendly working environment with a strong team culture.
Opportunity to develop your experience within a successful Aftersales Department.
Work-life balance with regular part-time hours.
TPBN1_NI
Warranty Administrator employer: Downeys Kia
Join our welcoming, family-owned franchise dealership as a Warranty Administrator, where you will thrive in a supportive environment that values teamwork and customer service. Enjoy a competitive salary and the opportunity for professional growth within our successful Aftersales Department, all while maintaining a healthy work-life balance with flexible part-time hours. We pride ourselves on fostering a friendly culture that encourages collaboration and excellence in every aspect of our operations.
