Credit Controller

We’re recruiting a Credit Controller to join a busy and growing Finance team within an established and successful business.

This is a hands-on role suited to someone with previous credit control or accounts experience who enjoys working with customers, managing outstanding balances and taking ownership of their workload. You’ll be part of a supportive team where accuracy, communication and a proactive approach are valued.

The role offers variety, responsibility and the opportunity to develop your experience within a stable and growing organisation.

What We Offer

• Competitive salary, dependent on skills and experience
• Permanent role
• Flexi time
• 31 days holiday
• Belfast City Centre
• Cycle to work scheme
• Join an established team

About You

We’re looking for someone who is confident, organised and proactive, with previous experience in credit control or a similar finance position.

You’ll be comfortable communicating with customers, managing your own workload and working with colleagues across the business to resolve queries and outstanding payments.

You’ll ideally have:

• Previous experience in a Credit Control or similar finance role
• Excellent organisational skills and strong attention to detail
• A proactive and self-motivated approach
• The ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Confidence dealing with customers and handling queries professionally
• Good IT skills, including Microsoft Word and Excel
• Experience working with finance or accounting systems
• Knowledge of credit control processes and procedures
• Knowledge or experience of the small claims process would be advantageous

About Your New Role

Always

• Proactively manage outstanding customer accounts and ensure payments are received within agreed terms
• Send invoices and statements to customers
• Maintain accurate and up-to-date debtor records
• Reconcile and maintain customer accounts
• Liaise with customers regarding outstanding balances and payment queries
• Work closely with internal departments to resolve account issues
• Ensure all relevant records and documentation are maintained accurately

Often

• Carry out credit checks on new and existing customers
• Establish and review appropriate credit terms
• Prepare aged debt reports and provide information to management
• Negotiate payment terms where appropriate
• Follow up overdue accounts by telephone, email and other appropriate methods
• Identify potential credit risks and take appropriate action
• Respond to customer queries promptly and professionally

Occasionally

• Manage the small claims process, including preparing and submitting claim documentation
• Assist with reporting and analysis
• Support improvements to credit control processes and systems
• Assist with wider finance projects and ad hoc tasks as required

Never

• Be expected to compromise on accuracy or customer service
• Never have to fight over the last biscuit in the office.