Downend School is seeking an IT Service Desk Engineer to join our service-focused IT team. You will be the first point of contact for IT queries raised by schools, triaging tickets via phone, email and the web portal to ensure swift resolutions.
Responsibilities include troubleshooting issues in person or remotely, collaborating with Infrastructure Engineers and vendors, and handling hardware setup, asset management, and onsite support within the trust.
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Education IT Service Desk Engineer – Onsite Support employer: Downend School
At Downend School, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work environment. As a Data Officer, you will benefit from a strong commitment to professional development, a values-driven ethos prioritising diversity and inclusion, and generous family-friendly policies that promote a healthy work-life balance. Join us in making a meaningful impact within our school community while enjoying the advantages of working in a dedicated trust with access to specialist support.
