P&C Administration Assistant (Full time)
Dowds is a long established, multidisciplinary engineering and construction Building Services Engineering company headquartered in Ballymena, Northern Ireland. Founded in 1978, ourexpertise spans the full lifecycle of complex-built environments from initial design and systems integration through to installation, commissioning, and handover. Across specific sectors: life science, commercial, education and healthcare.
Operating at a gold standard for best managed company and investors in people, our vision is to set the standard for excellence, driving progress, responsibility, and lasting impact. While keeping our clients and our people at the heart of what we do.
What you'll be responsible for
- Maintain accurate and up-to-date employee records on the HR system (new starters, leavers, changes to terms)
- Support the recruitment process.
- Process right-to-work checks and other pre-employment compliance documentation
- Support onboarding: preparing induction packs, scheduling first-day arrangements, setting up new starter files
- Assist with absence and holiday record-keeping, flagging any patterns for the Senior People & Culture Business Partner
- Maintain confidentiality of all employee data in line with GDPR and company policy
- Assist with basic employee queries, escalating anything sensitive or complex to the Senior People & Culture Business Partner
- Administrative support for the wider business i.e. travel, ordering provisions, checking meeting rooms, etc
- Coordinate training and assist with maintaining of training records
- Support wellbeing initiatives and events.
- Greet visitors, contractors, and candidates professionally and manage sign-in procedures
- Answer and direct incoming calls
- Handle incoming/outgoing post and deliveries
- Keep the reception area presentable and manage visitor badges/security procedures
- Provide basic facilities support (e.g. meeting room bookings, supplies) as required
What we are looking for
- Strong administrative experience, ideally including some exposure to HR processes
- High level of accuracy and attention to detail, particularly with confidential data
- Good written and verbal communication skills
- Comfortable using Microsoft Office (Outlook, Word, Excel) and able to learn new systems (e.g. HRIS/payroll software)
- Well organised, able to manage varied tasks and interruptions (e.g. reception duties) without losing track of admin work
- Professional, personable manner suited to a front-of-house role
- Discreet and trustworthy when handling sensitive information
- Experience working in an administrative role or supporting a P&C function
- Experience with HR/payroll systems
- Experience conducting right-to-work or compliance checks
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P&C Administration Assistant (Full time) in Ballymena employer: Dowds Group
At Dowds, we pride ourselves on being a leading employer in the engineering and construction sector, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Ballymena, Northern Ireland, our commitment to excellence is reflected in our extensive benefits package, including 41 days of holiday, private medical insurance, and early finish Fridays, all designed to foster a healthy work-life balance. Join us to be part of a team that values innovation and continuous improvement, while making a meaningful impact across various sectors such as life science, education, and healthcare.