Dow Jones in London seeks a Client Engagement Specialist to own renewal plans for strategic accounts and drive retention. You will liaise with internal teams to ensure client needs are met and assist with new sales opportunities within existing accounts.
The role requires 2–4 years in customer engagement or sales, excellent communication, and strong project management. Fluent English is required; French or German are a plus.
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Renewals & Retention Specialist employer: Dow Jones
At Dow Jones, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our Financial Crime Research Analysts benefit from comprehensive training programs, opportunities for professional development, and a commitment to work-life balance, all set in a dynamic environment that encourages meaningful contributions to the financial sector. Join us in our New York office, where you can make a real impact while enjoying the vibrant city life and diverse community.
